Senior Manager I, Gen. Investigations

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Come Join the eBay Team 

Do you want to contribute to one of the world’s most sophisticated Anti-Money Laundering and Counter-Terrorist Financing (AML/CTF) programs? Are you passionate about investigating financial crimes and protecting the trust and safety of a global platform that serves millions of users every day?

Within eBay Commerce Inc. (eCI), the Financial Intelligence Unit (FIU) plays a critical role in executing the company’s Bank Secrecy Act (BSA) and AML compliance program. The team conducts advanced financial crime investigations, identifies emerging typologies, and ensures compliance with regulatory expectations including the BSA and USA PATRIOT Act.

The FIU’s mission is to safeguard eBay’s marketplace through expert investigation, analytical excellence, and a deep commitment to ethical, compliant business practices – ensuring that commerce remains safe, transparent, and trustworthy worldwide.

Job Description

As a Senior Manager I, you will lead the General Investigations Unit of the FIU, while maintaining a reduced investigative portfolio. You will drive operational excellence, staff development, and process improvement, ensuring eBay’s compliance with AML/CTF regulations and its commitment to platform integrity.

What You’ll Do

• Oversee multiple investigative teams and ensure adherence to regulatory and internal standards.

• Lead strategic initiatives aimed at improving case management, analytics, and reporting efficiency.

• Handle escalated and sensitive investigations, including those with regulatory exposure.

• Develop and coach team leaders; ensure strong talent pipelines and succession planning.

• Collaborate with Compliance, Legal, Risk, and Product teams on enterprise-level AML initiatives.

• Maintain limited investigative work (~40% casework / 60% leadership).

What You’ll Bring

• 7–10 years of AML/FIU experience, including 3+ years in people leadership role.

• Expert understanding of AML/CTF regulations and risk typologies.

• Proven record of leadership in regulatory and audit environments.

• Strong cross-functional collaboration and project management skills.

• Ability to interpret data trends and translate insights into operational improvements.

Additional Details

The base pay range for this position is expected in the range below:

$103,600 - $177,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual perform