Assistant Director, Marketing Project Management

The ASU Outreach Hub is a nonprofit organization that supports the outreach and transactional needs of the ASU public enterprise through marketing and engagement solutions that advance the university and strengthen its brand. It specializes in paid media outreach, data-driven insights and outreach to alumni, donors and targeted corporations.   

The Assistant Director, Marketing Project Management oversees a team of marketing assistant and/or marketing project managers ensuring the on-time and on-budget completion of hundreds of complex marketing projects a year with constantly shifting priorities. Serves as a leader and driving force behind motivating team members to deliver the highest standards in the visual and online representation of ASU Enterprise Partners (ASUEP), its affiliates, and Arizona State University (ASU) at scale. ​ 

What you’ll do

• Uses multiple project management (PM) methods and approaches to problem solve and develop policies and procedures to optimize and track workflow

• Manages the project process to support execution for marketing campaigns for large and complex initiatives with wide reaching impact; troubleshoots project bottlenecks and proactively informs and engages clients

• Develops, maintains, and oversees procedures, processes, and policies to optimize project workflow, leverages multiple project tools to develop solutions, and facilitates team work to meet goals

• Problem solves and promotes teamwork, inclusivity, and diversity of thought between internal and external departments to create processed and project solutions, while keeping projects on time and on budget

• Directly supervises a team of marketing assistant and/or marketing project managers who are responsible for creating, documenting, and implementing projects from input to execution, while mitigating risks and balancing multiple live projects across multiple stakeholders

• Drives cross-functional team alignment with the Outreach Hub team, colleagues, and vendors; regularly collaborates with all members of the Outreach Hub team to achieve deliverables

• Solves problems, works through bottlenecks, and negotiates compromises that lead to client satisfaction while ensuring the team is working at (and not over) capacity; proactively informs leaders when deadlines are at risk or bandwidth is stretched beyond project viability

• Leads daily stand-up meetings, weekly project collaboration meetings, and project priority meetings to ensure projects are progressing, new projects are accounted for, and cross-university collaboration is running smoothly

• Ensures budgetary compliance through economical and effective management

• Responsible for selecting, hiring, training, and evaluating all personnel in area of responsibility

• Serves as a mentor/coach and direct manager to junior team members and support their professional development

• Hires, motivates, develops, and retains a high-performance team

• Other duties as assigned

What you'll need

• Highly trained expert in project management, uses multiple PM principles, practices, methods, and techniques including multiple PM frameworks to problem solve, develop policies and procedures to optimize and track workflow, and drive cross functional team alignment

• Skilled relationship builder, a champion of teamwork and collaboration, and uses a people over process approach to leverage project management tools to build solutions and enhance the team's working experience and effectiveness

• Ability to maintain a broad understanding of active projects and to quickly respond to stakeholders on the status of projects and make important connections among related work

• Strong organizational, goal setting, and time management skills with the ability to set priorities, multi-task, and meet deadlines

• Creative and critical thinking skills; and high attention to detail

• Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone

• Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies

• Skilled in supervising the activities of subordinates including hiring, performance evaluations, professional development, directing daily activities, training, scheduling, etc.

• Skilled in exercising a high degree of judgment and diplomacy

• Working knowledge of print and online communication vehicles and production processes