Director, US Sales - Government Services

Position:​ Director, US Sales

Reports to Title:  Vice President – Government Services

Department/Division:  Government Services

Primary Work Location:  Bloomington, MN

Job Code/Classification: Exempt

Revision Date:  March 2025

About Us

At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.   

Position Overview

The Regional Sales Director’s primary function is to guide the regional sales team to the attainment of its sales quotas and to assist team members with reaching their personal and professional goals. The secondary function is to achieve sales growth and net hearing instrument sales while building, growing and maintaining customer relationships within the Government Services channel.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Define clearly the role and expectations of the Territory Sales Managers in line with the overall company plan and strategy
• Prepare an annual business plan.  Review and update plan quarterly with VP.  Plan should include:  a) sales growth that coincides with corporate goals; and b) customer based activity plans (i.e. office visits, regional and national customer attendees, etc.).
• Manage performance of Government Services outside sales team.
• Establish channels of communication so that representatives are informed of company initiatives, as well as informing the management team of all pertinent sales information
• Assist sales team in identifying and developing the business within the available clinics in their territories
• Work with major accounts to help maintain and grow their business
• Establish procedures in support of Government Services sales process
• Assess current skill levels to design tools to allow sales representatives to reach their goals
• Teach and develop sales skill sets to assist representatives in reaching maximum potential
• Hire high impact sales professionals and work with the Director of Sales Training to develop a specific training plan for each new-hire.
• Work with the Director of Sales Training to ensure territory sales managers have the necessary sales and training tools to effectively partner with the clinics within their territories.
• Assist senior management in identifying and developing future management candidates.
• Monitor and effectively manage department expenditures related to travel.
• Collaborate with Director of Sales Training to develop IOT curriculum
• Achieve net hearing instrument sales quota on both a monthly, quarterly and annual basis.

• Work effectively with Inside Sales Director on prospecting and customer funnel progression
• Successfully introduce and establish new products to both existing customers and new customers.
• Complete appropriate sales and corporate reporting requirements in a timely manner
• Maintain proper professional standards of behavior and decorum as a representative of the company when communicating with customers, coworkers and representing GN Resound at national, regional and state professional meetings
• Perform other duties as requested and / or as needed to fulfill the purpose of the position

Competencies (Knowledge and Skills needed for this position.)

• Excellent computer skills.
• A thorough understanding of Microsoft Excel.
• Superior analytical skills.
• Effective communication and platform presentation skills.
• Ability to prioritize work and consistent follow-through.
• Detail oriented.

Desired Qualifications

Education: Bachelor’s degree required

Preferred Education:  MBA preferred but not required.

Experience:

• VA experience preferred
• A minimum of 5 years successful territory sales experience, preferable medical devices
• A minimum of 2+ years of sales management experience

Travel:  Yes, up to 75%

Other: N/A

Other Information

Direct reports: Yes

Indirect reports: No

Working Environment: Hybrid, Combination of Office and Remote Work

Physical Demands:  Sitting, Standing, Typing, Travel

Position Type and Expected Hours of Work:  Monday – Friday standard business hours.  Hours may vary.

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