Administrative Assistant III- Liver & Pancreas Transplant Surgery

General Information

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Work Location: Los Angeles, CA, USA Onsite or Remote Fully On-Site Work Schedule M-F 8-5 Posted Date 01/15/2026 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 28242

Primary Duties and Responsibilities

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Under the general supervision of the Manager, perform the functions of receptionist, pre-register all new patients, assess new patients for insurance pre-certification; encounter all patients using the Care Connect system, update demographic and insurance data as necessary; prepare billing and medical record documents for pt. visits; communicate with back office staff regarding problems and specific circumstances; collect charge documents on a daily basis and screen for completion; perform appointment scheduling tasks in the Care Connect  system for those physicians and clinics assigned; perform patient check out duties including obtaining authorization for further outpatient diagnostic studies and  scheduling appointments with other offices/departments; provide prompt and courteous telephone communications; assist in collection and collation of census data; schedule all outpatient clinic visits for all physicians who utilize the multidisciplinary center; and perform other duties as assigned by the Manager, Administrative Nurse or Supervisor.

Job Qualifications

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•  Ability to establish and maintain cooperative and collaborative working relationship with administrative, clinical and academic personnel. required
•  Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent. required
•  Ability to use diplomacy and respect confidentiality in sensitive situations. required
• Skill in working independently and following through on assignments with minimal direction. required
• Experience with Care Connect. desired
•  Skill in prioritizing assignments to complete work in a timely manner when there are changes in assignment, pressures of deadlines, competing requirements and heavy workload. required
•  Knowledge of medical terminology to communicate effectively with physicians, nurses and other members of the health care community. required
•  Oral and written communication skills to convey information clearly to patients, faculty and staff. required
•  Working knowledge of patient-related policies and procedures, as well as a