Mulesoft Alliances - Senior Manager, Channel Architect

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Job Category

Customer Success

Job Details

About Salesforce

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About Salesforce:

We’re Salesforce, the Customer Company, encouraging the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

Job Description:

As a Channel Architect Senior Manager for Alliances, you will play a meaningful role in our strategic alliances program, working closely with our System Integrator (SI) partners to craft and deliver ground breaking integration solutions using the MuleSoft platform. You will be the technical liaison between our company, MuleSoft, and our alliance partners, ensuring the successful implementation of integration projects. This role requires a strong technical background, excellent communication skills, and work collaboratively in a fast-paced environment.

Key Responsibilities:

• Technical Expertise: Become a subject matter expert on the MuleSoft Anypoint Platform and associated technologies, staying up-to-date with the latest developments and standard methodologies.

• Solution Design: Collaborate with SI partners to understand their integration requirements and design innovative solutions using MuleSoft that meet their business needs.

• Pre-Sales Support: Assist the sales team in technical discussions, product demonstrations, and solution presentations.

• Proof of Concepts (PoCs): Develop and deliver PoCs to showcase the capabilities of MuleSoft and how it can address specific integration challenges.

• Training and Enablement: Provide training and enablement sessions to SI partners to ensure they have the skills and knowledge needed to successfully implement MuleSoft solutions.

• Collaboration: Work closely with cross-functional teams, including sales, product management, and customer success, to ensure alignment on project goals and customer satisfaction.

• GTM Strategy: In collaboration with our SI Partners, develop key Go-To-Market plays, strategies, and offerings that will drive value in the marketplace.

Qualifications:

• At least 7+ years of integration experience with at least 3+ years of MuleSoft specific experience.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

• MuleSoft Certified Developer certification is highly desirable. Architect certification is a plus.

• Proven experience with integration technologies, preferably MuleSoft, and a strong understanding of integration patterns and best practices.

• Experience in a customer-facing technical role, such as solutions engineering or consulting.

• Strong communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.

• Exceptional problem-solving skills and the ability to thrive in a dynamic, fast-paced environment.

• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and API management is a plus.

• Willingness to travel occasionally for partner meetings and events.

• Specific industry knowledge is preferred

If you are a passionate and experienced MuleSoft Alliances Solution Engineer looking to make a significant impact in the world of integration, we'd love to hear from you!

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