Senior Manager, HRIS Systems (Workday)

It’s a great time to join Velcro Companies!

Summary of Position Responsibility: 

The position will serve as the system “owner” and technical subject matter expert for the HRIS systems and optimizes the use of Workday (HCM) throughout the organization.  Ensures the integrity, accuracy, and proper use of information in the system.  Responsible for system integration, security administration, and business process design.   Acts as liaison with the HR, Payroll, and IT teams to provide support for technology and reporting.  Facilitates change management and system adoption, assisting with end-user documentation and/or training as needed. Develops, maintains, and produces management and statistical reports.  Manages and leads HRIS Analyst.

Essential Duties and Responsibilities include the following:

• Drive functionality and optimization of HCM system: facilitate discussions to understand business and information needs of HR, Payroll, IT, and management, and make recommendations about how the system can best meet those needs.

• Develop synergies between HCM system and other business systems.  Protect and maintain security and confidentiality of information and systems.

• Analyze and recommend enhancements to business processes and other aspects of system configuration to streamline HR and payroll operations and optimize efficiency while ensuring data integrity and confidentiality.

• Coordinating with functional and technical staff, lead system-related projects and initiatives (such as new releases/updates, adoption and implementation of new functionality, and business process configuration changes) in HR, including planning, implementation, review and testing prior to go-live.

• Support Workday users by troubleshooting problems, answering questions, creating and/or modifying reports, and assisting in the creation of documentation as needed.

• Assist in the development of training plans to help end-users carry out role-based and user-based responsibilities in the system, including developing training materials, user procedures, guidelines, and documentation, and participates in coordinated training events.

• Create, update, and maintain documentation for new processes and enhancements made to existing processes, roles, and tools.

• Acts as primary Named Support Contact with Workday, including assessing and communicating applicable incoming notifications from Workday to HR, Payroll or IT areas, and managing implementer access to tenants.

• Collaborate with Workday Community and the Area User groups to resolve issues found within Workday and to proactively remain informed about Workday enhancements.

• Collaborate in the creation and delivery of management and statistical reports upon request.

• Maintain internal and external interfaces and secure transmission of data through integrations.

• Support compliance or audit requests as required and perform any control self-assessments to ensure controls are regularly tested and in place.

• Manage third-party Workday service partner relationship and projects.

• Responsible for Workday system governance.

• Develops and delivers presentations to communicate HR technology topics and processes.

• Provide systems maintenance and technical support for other payroll/HR systems; ADP WFN, Learning Management System (LMS), etc.

• Other duties may be assigned or required for the performance of this position.

Knowledge & Experience (Minimum Job Qualifications):

• Bachelor’s Degree in Business Administration, Human Resources, or Information Systems, or other related discipline; or equivalent combined education and experience.

• 5 years of progressive and relevant Workday HCM experience required.

• Workday Pro Credentials are preferred.

• Experience leading, motivating, managing, and influencing others.

• Experience with other HRIS systems. 

• Demonstrated experience as “system owner” for international company with 2,000+ users.

• Exceptional project management, problem-solving, and analytical skills. 

• Proficient in Microsoft Office products, including advanced Excel data functions required.

• Experience supporting ADP WFN; payroll and benefits preferred.

• Proven experience with system integrations with payroll systems, benefit providers/carriers, and other third-party vendor systems.

• Ability to be flexible, adapt to change and multi-task.

• Exceptional attention to detail, or