Global Operations Specialist

<h3>Your job</h3> <p><strong>Location: Hoofddorp, the Netherlands (No visa sponsorship available)</strong><br/><strong>Hours: 36 hours/week | Shift-based: morning, evening, night &amp; weekends <strong>| On-site</strong></strong><br/><strong>Salary: €2,400–€2,700 gross/month (based on 36 hours/week)</strong></p><p><strong>About the Role</strong></p><p>Get-e is scaling quickly, and we’re looking for driven, adaptable team players to grow with us. As a Global Operations Specialist, you’ll work at the core of our 24/7 international service team, supporting B2B customers and transport partners across the world. You’ll help keep operations running smoothly, deliver exceptional service, and drive continuous improvement in a dynamic, multicultural environment.</p><p>If you’re someone who thrives under pressure, enjoys problem-solving, and brings a can-do mentality to every shift, we’d love to meet you.</p> <h3>Your profile</h3> <p><strong>What You'll Do</strong></p><ul><li><p>Support customers and transport suppliers across the globe.</p></li><li><p>Perform quality checks and assess booking details.</p></li><li><p>Communicate in a professional and empathetic manner via various channels.</p></li><li><p>Identify operational inefficiencies and propose improvements.</p></li><li><p>Collaborate with international teammates in a fast-paced environment.</p></li></ul><p><strong>What You Bring</strong></p><ul><li><p><strong>Fluent English speaker</strong>; additional languages are a plus.</p></li><li><p>Strong written and verbal communication skills.</p></li><li><p>Comfortable with rotating shifts <strong>(including nights and weekends)</strong>.</p></li><li><p>Bachelor’s degree (or equivalent Dutch HBO-level thinking/working).</p></li><li><p>Team spirit and a proactive, problem-solving attitude.</p></li></ul> <h3>Why us?</h3> <strong>Besides an exciting and dynamic job, we provide you with the following:</strong><br/><ul><li><p>Gross monthly salary of €2,400–€2,700 based on 36 hours/week.</p></li><li><p>7-month contract with base salary increase upon extension.</p></li><li><p>NS Business Card or travel allowance.</p></li><li><p>25 vacation days (full-time basis).</p></li><li><p>8% vacation allowance (paid in April).</p></li><li><p>Focus on personal development and long-term growth.</p></li></ul><strong>Furthermore, we provide you with other benefits:</strong><br/><ul><li><p>Free warm Muscle Meals during night shifts (50% discount during other shifts).</p></li><li><p>2 free cab rides per year from Get-E.</p></li><li><p>Biannual company parties.</p></li><li><p>Fresh fruit and fair-trade coffee with freshly roasted beans.</p></li><li><p>Friday afternoon “borrel” to wrap up the week.</p></li></ul><strong>Ready to build your future with Get-e?</strong><br/>Apply now and join a fast-growing, global team that values hard work, flexibility, and ambition.