Product Director - Network Utilization

About us

At National Grid, we keep the lights on and homes warm.  But it’s so much more than that.  We keep people connected and society moving.  This is no easy feat, and it takes all of us.  But National Grid supplies us with the environment to make it happen.  As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark.  So, join us and help bring energy to life.

Job Purpose

National Grid is seeking a Director of Product Management, Network Utilization for our Electric IT organization.

 

To meet our fossil free future and effectively support our customers and stakeholder now and in the future effective Distributed Energy Resource Management Systems (DERMS) will make this possible, providing technical and commercial solutions to maximise our network’s availability to customer and delivering an effective Distribution System Operator (DSO); whether that’s providing effective short, medium and long-term forecasting to optimise generation and low/zero carbon technology operation or delivering commercial arrangements to enable DER to provide network support. Digital DER Management solutions will revolutionise these activities and this role will take ownership of the development and delivery to enable National Grid to be recognised as the leading US utility to support ours and our customers’ net zero ambitions.

 

The Product Director of Network Utilization is a key leadership position within the US Electric IT team with the overall ownership to establish the vision / strategy for the Digital IT Portfolio. This will include the definition, planning and execution of a broad range of outcome-focused products making up a coordinated and industry defining portfolio.

This role will work closely with key New York and New England business stakeholders to build a cohesive strategy & vision, drive the development and delivery of the product portfolio for measurable outcomes, own the financial planning & total cost of ownership for the product family & manage a team of product managers, product designers & engineers.

 

The person will be a positive disrupter who will lead by example, to effectively use frontier technology, re-imagine business processes and mature agile ways of working to accelerate time to market of solutions and outcomes. They will create an inclusive and energetic environment that thrives on innovation and create diverse high performing team culture.
 

This is a hybrid position and will require candidates to travel to our corporate hubs (Brooklyn, NY, Waltham, MA, Syracuse, NY) as required. Candidates must be based in or be open to relocating to MA, NY, NJ, NH, CT, RI, ME, VT or PA. 

Key Accountabilities

• Partner with senior leaders to define and align business and product vision and strategy
• Define and communicate an effective vision for digitalised work execution, its value and benefit, throughout the organisation and with our stakeholders to create a collaborative and informed end user
• Lead, develop, and mentor a team of product managers with indirect responsibility for additional cross-functional team members
• Lead cross-functional teams in planning, prioritization, and product delivery
• Define and measure business impact, and monitor performance of initiatives and communicate performance metrics to key stakeholders
• Leverage data to understand risks, impacts, scope and priorities of our business objectives, and enable the team to drive results

Qualifications

• A degree directly related to or transferable to digital delivery and / or the energy system more broadly
• 10+ years’ experience delivering and implementing new distribution energy resource solutions in to mature electric utility environments 
• 10+ years’ experience successfully leading and improving teams that are highly effective both in terms of impact and team culture
• 5+ years proven experience managing critical product programme / portfolio to transform utility business operations
• Comfortable in challenging the ‘status quo’ and driving change at an enterprise level
• Ability to create a genuine industry leading strategic vision for a critical portfolio and be able to turn that in to tangible and achievable deliverables with a track-record for exceeding expectations
• Ability to get to the root of the problem quickly, develop frontier solutions in collaboration with a broad range of stakeholders and communicate that effectively to all levels within the organisations and beyond
• Genuinely strong communication skills with an ability to successfully navigate a complex organization and generate and maintain buy-in for ideas and plans