SVP, Saks Global Ecommerce

Job Description:

Salary Range $288,000-$375,000*

Role Summary

As the SVP, Head of Ecommerce, reporting directly to the President & Chief Commercial Officer, you will be responsible for driving sustainable growth across Saks Global’s three owned ecommerce platforms - Saks.com, NeimanMarcus.com and BergdorfGoodman.com, as well as Saks on Amazon. This role is also responsible for partnering across the organization to oversee the digital experience roadmap. As a visionary leader, you will translate category strategies into seamless, high-impact digital experiences that drive revenue, strengthen brand equity, and position Saks Global as a leader in luxury ecommerce.

Job Description

• Define and execute the e-commerce channel strategy for the Saks Global banners, driving growth through optimized product assortment, categorization, and promotion activation.

• Champion a culture of innovation by leveraging A/B testing, personalization, and emerging technologies to continuously enhance the digital customer journey

• Apply and evolve a category-driven ecommerce strategy across banners to maximize product discovery, conversion, and digital commercial performance

• Lead banner-level ecommerce execution while aligning with centralized platform teams to ensure consistency, innovation, and cost-efficient scaling

• Lead site merchandising efforts, ensuring seamless product categorization, engaging Product Detail Page content, and activation of promotional campaigns that align with brand strategy.

• Oversee the digital experience roadmap, partnering across Technology and Commercial Analytics and Customer Insights teams to ensure best-in-class customer experiences.

• Own the end-to-end Amazon channel strategy, including assortment strategy, channel demand planning, and fulfillment operations, to maximize performance on external platforms.

• Ensure ecommerce strategies are integrated across the Commercial organization through deep collaboration and data-driven alignment 

• Measure and optimize digital performance metrics, providing insights and recommendations to improve ROI, customer engagement, and operational efficiency

• Drive and oversee omni-channel services (e.g., Buy Online, Pick-up in Store). Ensure seamless integration of omnichannel services into the ecommerce experience, including BOPIS, virtual styling, and emerging service models

• Other duties as assigned by the President & Chief Commercial Officer

Key Qualifications

Required Qualifications:

• Bachelor’s degree in Business, Marketing, Digital Technology, or related fields (MBA or advanced degree preferred).

• 15+ years leading ecommerce and digital strategy in luxury, retail, or high-growth environments.

• Proven success scaling ecommerce revenue through digital experience optimization and omnichannel strategies.

• Deep expertise in site merchandising, PDP optimization, and digital performance management, with a track record of delivering measurable results.

• Strong understanding of Amazon channel operations, including assortment strategy, demand planning, and fulfillment processes.

• Experience managing digital roadmaps, leveraging technology and best practices to enhance customer experiences.

• Exceptional leadership and team-building skills, with a proven ability to inspire and lead high-performing, cross-functional teams.

• Strong analytical skills with the ability to leverage data and insights to inform digital strategies and optimize performance.

• Expertise in digital operations, including order fulfillment, returns management, and technical process optimization.

• Exceptional ability to lead cross-functional teams, influence stakeholders, and drive alignment across matrixed organizations.

Preferred Qualifications:

• Experience in luxury retail, e-commerce, or omnichannel environments.

• Familiarity with advanced digital marketing tools, PIM/DAM systems, and e-commerce platforms.