Senior Technical Writer

Senior Technical Writer

Job Category: Engineering and Technical Support

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

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The Opportunity:
CACI is seeking a Senior Technical Writer to join our DHS Continuous Diagnostics and Mitigation (CDM) team in support of the United States Coast Guard (USCG). The Senior Technical Writer will take a strategic lead in content creation, technical documentation, and reporting, collaborating with senior stakeholders and SMEs to support federal cybersecurity operations. This position requires an in-depth understanding of cloud, cybersecurity, and IT service environments and the ability to distill complex technical information for various audiences, including executive leadership.


Responsibilities:

• Lead the development and production of highly technical documentation including system design descriptions, process documentation, SOPs, and user guides.
• Engage with stakeholders, engineers, and technical SMEs to extract information, synthesize concepts, and author accurate and comprehensive documentation.
• Create and manage documentation schedules aligned with project milestones, deliverables, and compliance deadlines.
• Develop briefing materials, dashboards, and summary reports for USCG and DHS leadership across varying technical proficiencies.
• Translate complex cybersecurity and cloud concepts into clear, concise formats suitable for internal and external communication.
• Oversee version control, revision tracking, and publishing of technical content using standard document management platforms.
• Ensure content accuracy, consistency, and compliance with federal style guides, standards, and IL4/IL5 documentation requirements.
• Collaborate with cross-functional teams including engineering, service delivery, DevOps, and compliance to align content with operational goals.
• Support quality assurance and peer review processes to validate the integrity and clarity of deliverables.
• Maintain centralized repositories and templates for reusable documentation.
• Create and maintain onboarding documentation and technical training materials to support staff orientation and operational readiness.
• Support the creation and maintenance of Requirements Traceability Matrix (RTM) documentation to ensure complete coverage of system and compliance requirements.

Qualifications:

Required: 

• Minimum of 5 years of experience producing technical documentation in a federal IT or cybersecurity environment.
• Bachelor’s degree in English, Communications, Information Technology, or a related field (or equivalent work experience).
• Demonstrated experience supporting IL4/IL5 or FedRAMP-compliant environments.
• Strong knowledge of cloud technologies (Azure, AWS), cybersecurity principles, DevOps workflows, and IT operations.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and collaboration tools (e.g., SharePoint, Teams).
• Excellent communication, research, and analytical skills with attention to detail.
• Ability to build strong working relationships with engineering teams, leadership, and SMEs.
• Favorable adjudicated Tier 1 background investigation (SF-85 through DCMS SECCEN).

Desired:

• Experience supporting DHS, USCG, DoD, or other .gov agencies.
• Familiarity with Agile or SAFe methodologies.
• SharePoint administration and content publishing skills.
• Experience with technical style guides, documentation automation tools, or Adobe Creative Suite.
• Cybersecurity certifications (e.g., Security+, CCSP) or cloud certifications (e.g., AZ-900, AWS Cloud Practitioner).

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambi