Senior Staff Software Engineer - Backend (Persistence)

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Team:

ServiceNow is seeking a highly motivated and experienced Senior Staff Software Engineer in Platform Persistence to lead a team dedicated to the meticulous management of data lifecycles within the ServiceNow ecosystem. This pivotal role focuses on ensuring the efficient stewardship of data within our platform.

The Platform Persistence team is at the forefront of some of the most impactful projects, offering visibility to the executive leadership. As part of this team, you will play a crucial role in shaping the future of our platform's data architecture and ensuring that data is stored, retrieved, and managed efficiently.

What you’ll do and need to know:

• Lead and guide the development team in the design and implementation of data platform solutions.
• Writing highly scalable code leveraging best practices on concurrency and memory utilization.
• Shape and execute data management strategies, ensuring scalability, efficiency, and security.
• Collaborate with cross-functional teams to define and implement data-related initiatives.
• Explore and experiment with challenging data problems including but not limited to data loss detection & recovery.
• Champion data best practices and security standards across the organization.
• Monitor and optimize data performance, troubleshooting and implementing improvements as needed.
• Stay current with the latest data storage and management technologies.
• Act as a technical leader, providing mentorship and fostering a culture of innovation and continuous improvement.

To be Successful:

• Proven track record of experience with relational database and ability to handle large amount of data on relational systems.
• Hands-on experience with writing and deploying java services in Kubernetes environments.
• Proficiency with concurrency and parallel programming concepts.
• Proven experience in leading and mentoring engineering teams.
• Working knowledge of JavaScript is beneficial for cross-functional collaboration.
• Excellent problem-solving and communication skills.

Qualifications

• 10+ years of software development experience within a high-traffic, cloud-based environment.
• Good understanding of cloud-based and distributed systems.
• Deep knowledge of databases, data modeling, and data storage technologies.
• Proficiency in Java programming and strong expertise in data structures and algorithms.

Nice to have:

• Familiarity with ServiceNow platform is a plus.
• Passionate database technologies
• Experience with Unix shell. 
• Experience working in a DevOps environment.
• Experience working in a customer focused environment.

WJ24

For positions in California (outside of the Bay Area), we offer a base pay of $173,400 - $303,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is