Senior Manager, HR Tech Operations

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

The Role

The Senior Manager, HR Tech Operations is a pivotal leadership role responsible for steering the team that forms the technological backbone of our People organization. You will lead a small team of professionals, overseeing the day-to-day support, optimization, implementation, and maintenance of our HR systems, with a primary focus on Workday. The team also has a north star of implementing AI and Automation to simplify and streamline administrative processes. This is an opportunity for a strategic leader to drive the future of HR technology at Palo Alto Networks, leading critical automation initiatives, enhancing core processes, and providing the expert technical guidance necessary to support our global People team and the wider organization.

This is an in office role in our HQ ( Santa Clara, CA)

Your Impact

• Team Leadership: Lead, mentor, and develop a high-performing team of HR technology professionals, fostering a culture of innovation, accountability, and operational excellence.

• Workday Enhancements & Roadmap: Partner with IT’s PeopleTech team, who own the Workday ecosystem, to provide day-to-day support to HR, People Business Partners, Talent Acquisition, Employees and Manager, identify enhancements, develop detailed technical requirements, align on prioritization and roadmap,and support testing and implementation.

• Workday Support: Oversee functions such as supervisory organization management, advanced reporting, position management troubleshooting, Workday Recruit troubleshooting, and the execution of EIB loads to ensure system integrity and efficiency.

• AI, Automation & Innovation: Champion the future of HR automation by leading initiatives with tools like Gemini/Gems, Glean, UI Path, agents and others and developing robust process maps and governance to support automation opportunities. Partner with IT on AI efforts such as improving Palo Alto’s employee co-pilot and driving further adoption and automation.

• Data & Analytics: Provide critical insights to leadership by developing and maintaining key metrics and operational dashboards in Workday and Tableau.

• HR Operations Enablement: partner with HR Operations teams to drive AI and automation adoption, improve technical acumen, and enable the HR Operations teams to significantly improve efficiency and effectiveness. 

Qualifications

Your Experience 

• 10+ years of progressive experience in HR Operations, HRIS, or a related HR technology field with hands-on experience in developing and implementing automation and AI solutions to challenges facing HR Operations 

• Proven experience in a management role, with a strong track record of leading, mentoring, and developing high-performing technical teams.

• Expert-level, hands-on experience with the Workday ecosystem, including deep functional k