Lounge Server (Park MGM)

We are currently seeking talented individuals to join our team as a Lounge Server at Park MGM! Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.  

THE JOB:  

As a Park MGM Lounge Server, the key responsibility entails efficiently fulfilling guests' drink orders and delivering beverage and bus services. This role encompasses working across multiple locations within the property and executing all assigned duties in each location. All tasks must be carried out in alignment with departmental and company policies, practices, and procedures. 

THE STARTING RATE:  $13.5344 / Per Hour + Tips

THE DAY-TO-DAY:   

• Perform opening side duties including folding/stacking cocktail napkins, stocking swizzle sticks, straws, matches, lining cocktail trays, stocking glassware, and replenishing supply cabinets
• Ensure cleanliness and condition of assigned station and service areas, addressing any issues promptly
• Possess comprehensive knowledge of available liquor brands, beers, and non-alcoholic selections offered on the casino floor
• Familiarity with designated glassware and appropriate garnishes for each drink served
• Communicate orders accurately to the Bartender through the system and confirm transmission
• Demonstrate familiarity with Hotel services, amenities, local attractions, and activities to effectively address guest inquiries
• Address guest complaints within the scope of authority, escalating to management when necessary
• Report unusual events, circumstances, missing items, or suspected theft to supervisors and/or Security
• Successfully complete the Restaurant Training Program and associated testing

WHAT YOU’LL NEED:

• Must be 21 years of age or older
• Must currently hold or be able to obtain a Food Handlers’ card and Alcohol Awareness card
• Must be able to work various shifts, including weekends and all holidays

THE IDEAL CANDIDATE: 

• Six (6) months of prior experience serving in an upscale, fine dining and high-volume setting
• Experience working in a similar resort setting
• Knowledgeable of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
• Knowledgeable of table side sequence of service, wine, and liquor
• Knowledgeable of characteristics and descriptions of wine and champagne
• Ability to seamlessly manage guest interactions
• Demonstrated passion for hospitality and ability to adapt to a dynamic environment 
• Comfortable working in various locations on property as needed

THE PERKS & BENEFITS: 

• Free meals in our Park MGM employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

If you possess a passion for hospitality and thrive in dynamic environments, we invite you to apply now and JOIN THE SHOW!