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Program Coordinator I / Branch Supervisor II - 190411
State of South CarolinaLancaster County, United Statesfull_timeVerifiedPosted 9 Jul 2026
💰 $52,929/yr($50,209/yr – $52,929/yr)
About the role
Posting number: 190411
Department: Department of Motor Vehicles
Division: Branch Office-Lancaster
Job classification: Program Coordinator I
Posting type: Open
Categories: Administrative Assistant, Management, Miscellaneous, Customer Service, Business
Summary
Are you a team player with the ability to work in a collaborative environment? Do you have the ability to manage multiple tasks concurrently? If so, we have an opportunity for you! At the SCDMV we have an immediate opening for an out-going, dedicated, passionate and inspiring leader as a Branch Supervisor. Raise your hand if that’s you!
This position is located at the Lancaster Department of Motor Vehicles (DMV) Branch Office in Lancaster, SC.
Responsibilities of the Branch Supervisor II
• Serves as manager-in-training to provide frontline leadership and ensure customer inquiries are handled in a professional and timely manner in accordance with defined goals and processes; including, but not limited to, the ability to direct, plan and coordinate the activities necessary for the day-to-day office operation of a branch office.
• Supervises all personnel matters such as hiring, performance appraisals and disciplinary actions.
• Monitors career programs to ensure employees meet requirements and needs.
• Counsels and reprimands employees.
• Completes human resources requirements for subordinate personnel including EPMS rating and time entries/request in SCEIS.
• Provides oversite and direction for the operation of the offices, front line customer services of a branch office, along with knowledge and skills testing program and examiner utilization.
• Registers applicants for motor voter and/or selective service, if required.
• Reconciles daily activity reports to include bank detail, timesheets and approves refund requests.
• Secures audited documents, petty cash fund and accountable monies on a day to day basis.
• Responsible for ensuring building is secure.
• Assists in the preparation of close of day bank deposit and for securing all monies in bank depository.
• Counsels and reprimands employees.
• Completes human resources requirements for subordinate personnel including EPMS rating and time entries/request in SCEIS.
• Provides oversite and direction for the operation of the offices, front line customer services of a branch office, along with knowledge and skills testing program and examiner utilization.
• Registers applicants for motor voter and/or selective service, if required.
• Reconciles daily activity reports to include bank detail, timesheets and approves refund requests.
• Secures audited documents, petty cash fund and accountable monies on a day to day basis.
• Responsible for ensuring building is secure.
• Assists in the preparation of close of day bank deposit and for securing all monies in bank depository.
• Performs routine maintenance on equipment.
• Assists the general public by administering knowledge tests for all classes to include CDL, along with processing driver and vehicle transactions.
• Answer customer inquiries pertaining to driver and/or vehicle services, in person, through email or by retrieving and responding to phone messages.
• Maintains inventory of office supplies and prepares requisitions. • Assists the general public by administering knowledge tests for all classes to include CDL, along with processing driver and vehicle transactions.
• Answer customer inquiries pertaining to driver and/or vehicle services, in person, through email or by retrieving and responding to phone messages.
• Prepares inventories of all accountable items, monthly, quarterly and yearly reports.
• Performs other duties as required by manager.
The person holding this position may be required to relocate to an office within 30 miles of their home office if business needs require. This move cannot exceed 30 miles from the current office.
Examples of duties
Minimum Requirements• A high school diploma or equivalent and relevant program experience. An equivalent combination of education and relevant experience may be accepted with prior approval.
Agency Requirements
• Must complete a nationwide criminal background check to include fingerprints.
• Required to successfully complete and administer all certifications of knowledge and skills testing relevant to assigned Branch Office, to include CDL knowledge skill tests, formal CDL Examiner Trainer Course, Introduction to CDL Licensing System, and Overview of the CDL Tests.
Additional Requirements
• Knowledge of DMV laws, regulations, policies and procedures.
• Ability to learn and explain all vehicle and driver policies and procedures to DMV customers and employees.
• Ability to communicate, both orally and in writing. Proficient in basic computer skills and experience with Microsoft Outlook, Excel, and Word.
• Proficient in Phoenix.
• Capable of performing management duties as outlined by Branch Office Manager.
• The Branch Supervisor reports to the Branch Manager and assists the manager with the day to day front counter operations of the Branch Office after a period of training.
• Must be able to make decisions that are in the best interest of the agency in order to provide the highest level of customer service.
• Tasks are completed in a climate controlled office setting.
• Mus
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