Community Specialist, Events

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.

WHAT YOU'LL DO

As a Community Specialist, Events, you will be part of a team dedicated to building community and advocacy for some of the world’s biggest and most recognizable brands. Our mission is to create a vibrant ecosystem where customers feel connected and empowered on their Braze journey. Together, we are building a movement that transforms how our customers connect with each other, engage with us, and forge lasting relationships with their audiences, one relationship at a time. This position serves all regions and focuses primarily on events and content for our in-person community programs.

Responsibilities:

As the Community Specialist, Events, you will:

• Become an expert in our community tools and platform
• Work with the Manager, Community & Learning Events on the content and events strategy for Bonfire Meetups, Braze Learning Bootcamps, Braze Customer Champions events, executing against that strategy to produce best-in-class community and learning events
• Partner closely with our Marketing and broader Events teams to ensure consistency and a cohesive brand experience across all touchpoints
• Support the coordination and execution of community activations at global events, including our annual customer conference Forge, and our global series, City x City
• Identify community content opportunities for marketing and lifecycle teams

WHO YOU ARE

• You are a proactive self-starter who thrives in dynamic, fast-paced environments
• You adapt easily to changing team priorities and enjoy collaborating and brainstorming with others
• You prioritize the customer experience in all your endeavors
• You possess strong communication skills, particularly in writing, and can present information in a well-organized and structured manner
• You excel at building connections, both within the organization and with external partners, and are enthusiastic about facilitating relationships
• You have a strong track record delivering high quality community events and content programming
• You demonstrate high levels of empathy and are committed to addressing customer challenges with innovative solutions
• You quickly adapt to new technologies and software, bringing 3+ years of experience in direct customer interactions
• Strong understanding of how to build and nurture customer communities
• Willingness to travel as needed for events
• Bonus: you’ve used Braze before

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $78,500 and $87,200/year with an expected On Target Earnings (OTE) between $87,200 and $96,900/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Fl