Working Student - Broker Account Manager (German Speaking) (m/w/d)

We’re here because we believe in small businesses. We believe they deserve better than waiting weeks for a loan. And we believe it’s our job to help them grow.

We started in 2012 with these principles, and we hold true to them today – now that we’re one of the fastest-growing fintechs in Europe. In the time between, we’ve built the best tech platform in lending, won several awards and opened up £3.5 billion in loans to over 90,000 businesses.

So what’s next? Our mission now is to help one million businesses who need us. To do this, we’ll need new products and partnerships. But most of all, we’ll need smart, hands-on people to join us on the journey and get us to our goal.

The role

This is an exciting opportunity for an upcoming graduate looking to gain experience in financial services. As part of the Broker Team, you’ll be supporting experienced Account Managers by providing exceptional service in managing loan applications for their clients. Working closely with other teams including Fraud and Account Management, you will support managing these applications from start to completion. Further, you will have the chance to dive into exciting projects that will drive our channel forward! This will be a 6 - 12 month contract, in which you’ll work up to 20 hours per week. There could be an opportunity for this role to become permanent down the line.

We work with a number of multipliers across Germany, from commercial brokers to consultants and insurance brokers to offer finance to their clients, and this channel generates a substantial proportion of iwoca’s total revenue.

In addition to managing loan applications you will have the opportunity to help shape and develop the future of this valuable channel. Running projects alongside core business operations gives you the possibility to explore your interests and develop your abilities.

Your mission will be to:

• Engage with brokers via inbound and outbound calls and represent the company in a highly professional manner at all times
• Complete ad-hoc analysis and tasks for our Broker Channel Managers
• Go above and beyond to hit and exceed growth targets
• Manage the day-to-day working relationship with all brokers
• Represent iwoca with a high level of knowledge about the company and our value proposition

Requirements

We look for people who are smart, humble, motivated and who are always looking to improve.

Ideally, you’ll:

• Be a fluent German speaker with a good level of written and spoken English
• Have a strong level of self organisation, diligence and prioritization skills
• Have the ability to build and maintain long lasting business relationships
• Be motivated and results-oriented and get excited from achieving and smashing targets
• Thrive on having an impact on our business and processes, and proactively bring in innovative ideas
• Be excited about working in and re-shaping the finance industry
• Shine in a fast-paced, constantly changing environment
• Appreciate feedback and regularly look for ways to outdo yourself and your performance

Don’t take this list as prescriptive: it’s just to give you a sense of who might do well at the job. We’d still love to hear from you if you don’t hit every point on the list, or if you have other experience.

We want to make iwoca a place where everyone feels welcome, where you can confidently be yourself. We understand that inclusivity, and diversity that comes through greater inclusivity, isn't an optional add-on; it's the core ingredient of what makes us great. We care about making iwoca a healthy and happy community for all of our team members to thrive in.

Benefits

We all enjoy:

• A smart, motivated and international team (we represent over 35 different nationalities) with ridiculous growth-mindset
• iwoca takes over a ski chalet in winter so that you and your team can ski or snowboard (and work) for a week. During summer we are drawn to the sun.
• Access to a gym membership program
• Exclusive participation in the daily commute
• Our home is in a nice office in the heart of the big city. In Frankfurt in the beautiful Ostend, our London office is located centrally in Fitzrovia
• Company-wide training courses with internal and external speakers
• 26 days of vacation a year plus a free day for your birthday
• One-month fully paid sabbatical after 4 years
• Share options
• A paid volunteer day that gives you the opportunity to invest time to support a charity of your choice.
• ’iwocans’ also benefit from fully stocked fridges in our offices with whatever is needed to strengthen them. There are snacks (both healthy and less healthy) for the whole day.