GCM Metro Manager - AMER

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud.  Within CO&I, the Global Project Controls (GPC) team is responsible for delivering core datacenter infrastructure for Microsoft’s cloud business. The MS portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. We are looking for a passionate, high-energy individual to help build the cloud datacenters that power the world’s largest online services.   

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

“Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.” 

This role is site based location and will be based out of  Charlotte, North Carolina 

Relocation support will be provided, and successful candidates must ​relocate or reside within 50 miles of the site office location.  

• Manages contract and price negotiation activities across multiple categories and cross-functionally, ensuring Microsoft’s price and capacity needs are met while reflecting broad stakeholder and supplier engagements; identifies cost-reduction opportunities and drives cost competitiveness with suppliers and internal teams.  

• Demonstrates strong BATNA-driven negotiation discipline, entering GC/AE negotiations with clear alternatives to protect Microsoft’s commercial position and strengthen outcomes.  

• Serves as an influential leader, driving alignment across senior stakeholders and cross-functional teams, leading through complex contractual decisions, tradeoffs, and escalations with clear communication and executive-ready recommendations.  

• Understands construction industry contracting norms and Microsoft contracting requirements; participates in and/or leads negotiations that meet business goals, mitigate risk, and enable predictable execution.  

• Develops negotiation strategies for construction services and subcontractor scopes, organizes and evaluates bid results, and communicates strategy, risks, and outcomes to senior management.  

• Supports stakeholder procurement requests for complex purchasing categories by leveraging processes, workflows, and technology; manages resolution of escalated pricing issues.  

• Executes and manages contracts in compliance with established control processes to ensure delivery and execution align with business requirements; manages contract changes, resolves disputes, and partners with project teams to keep projects on schedule and within budget.  

• Identifies risks and roadblocks to contract execution and drives action internally/externally to resolve or escalate as appropriate; monitors and mitigates change-order impacts to the business case and partners cross-functionally to maintain accurate impact models. 

• Provides strong functional leadership and mentorship to the contracts site execution team, ensuring capability growth, consistent application of contract management best practices, and an aligned, high‑performance culture across multiple projects. 

Compliance 

• Applies an end-to-end understanding of the tradeoffs between Microsoft and key suppliers to drive business impact by influencing senior managers cross-functionally, or cross-regionally to apply market intelligence and adopt practices that enable execution with consistency, accuracy, quality, and timeliness of delivery. Manages supplier scorecard process, leads strategic business reviews, educates stakeholders on policy compliance, analyzes root causes of issues, and influences change internally and/or externally to addresses issues. 

• Ensures adherence to policy, educates stakeholders and suppliers on pol