Hospitality Manager – North America, Unilever Partnerships

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world.  If you are Aim for challenging targets that push you to reinvent yourself, be different, challenge the status quo & create your own strategy taking initiative.  then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

• Business Development:

• E2E ownership and gatekeeping of North America hospitality accounts funnel.

• Aggressively network with hospitality industry decision-makers: North-America based global and regional CPO’s and Guest Experience teams, actively nurturing these relationships.

• Outside-In: Match buyers’ portfolio and commercial needs with relevant Unilever brands and product categories, and lead a cross-functional Design team to commercialize bespoke solutions.

• Develop multi-modal partnership framework with international hospitality chains, that creates a long-term strategic relationship.

• Liaise with Channel Marketing lead to exhibit in key industry events and participation in major international and national Hospitality & Travel events.

• Portfolio Development:

• Co-lead Hospitality portfolio development with Channel Marketing lead, ensuring key insights, trends and commercial angles are captured.

• RTM Development:

• Identify and appoint channel partners in North America, and set up incentive structures for deepening distribution.

• Actively glean and share learnings and best practices across markets, to raise collective knowledge of the team in setting up and managing a ‘right by design’ RTM.

• Key Accounts Management:

• Develop strong joint business plans with key accounts, with strong cross-functional teams connect – cementing Unilever as a strategic top-of-mind vendor partner among Account’s category teams.

• Drive program compliance across participating Owners via regular cadence with central Brand, Purchase and Ops teams in each Key Account.

• Set up a wider cross-functional teams’ liaison with Key Accounts to ‘embed’ a multi-modal partnership in the way-of-working.

• Work closely with Channel Marketing lead to conduct periodic KA and Channel Partner conferences and product trainings.

• Overall P&L Ownership:

• Pro-active P&L management: Topline and Bottom-line – liaising closely with Marketing, SC and Finance.

• Working closely with SC, Finance & R&D on cost-saving opportunities to improve Mix profitability.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

Requirements:

• At least 5 years of Business Development experience in a leading hotel supplies company (preferably a guest amenities player) with proven track record of having hunted and won one or more top-five global hotel chain accounts.

Desired Skills:

• “Can Do” attitude and result-orientation

• Strong Key Accounts Management

• Effective communicator with good financial acumen

• Strong negotiation skills with proven ability to create win-win partnerships

• Self-starter with a growth mind-set

• Sound business judgement

• Calm and Composed personality to deal with a high-stress KA’s environment

• Ability to lead a cross-functional team towards clearly defined business goals

Skills

• Win Mentality: Aim for challenging targets that push you to reinvent yourself, be different, challenge the status quo & create your own strategy taking initiative.

• Strategic Direction: Identify Opportunities: Map out opportunities

• Analyze Competition: Understand your competition to stay ahead and innovate

• Consumer and Customer obsession: Right RTM: Build Trust: Ensure you have the right route-to-market strategy in place to build trust with your clients.

• Project management: Problem solver, Project Planning: Defining project scope, goals, and deliverables

• Trend Expertise: Stay updated with industry trends and ensure your team is knowledgeable.

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.

• As an