Lead Product Manager (Back Office)

CoinsPaid offers ready-to-use crypto payment solutions tailored to business’ every need. Standing at the forefront of mass adoption, our products help businesses gear up for the new era of digital assets. We showed a tremendous growth in terms of transactions and volumes since 2019 and in 2023 were marked by Forbes as the "Best Crypto Payment Gateway for High-Volume Transactions". 
Headquartered in Estonia and having 3 international hubs, we are still a remote-first company with employees working from 30+ countries around the world. At CoinsPaid, we are passionate about crypto, fintech and are putting great effort into building a team that will get the world ready for every-day crypto use. If these feel close to you - give us a shout!
As a Product Lead, you'll be responsible for the strategy and execution within the Back Office product domain — managing 3 product squads. You'll collaborate closely with engineering, compliance, marketing, operations, and leadership to deliver high-impact solutions that align with company objectives.You’ll also independently lead 1–2 cross-domain initiatives from concept to launch and performance analysis.

Responsibilities:

• 1. Drive Product Strategy


• Define and execute the domain strategy aligned with company-wide objectives (OKRs)
• Shape and manage the domain roadmap and priorities
• Ensure cross-domain alignment and delivery of user value
• Lead strategic projects that span multiple teams and functions


• 2. Coordinate Product Squads


• Support and align 2–4 cross-functional product squads
• Guide and mentor product managers on priorities, focus, and planning
• Forecast resourcing needs and surface constraints early
• Evaluate initiatives based on impact vs. effort and manage delivery timelines


• 3. Ensure Product Quality


• Validate PRDs and solution designs from a business and edge-case perspective
• Own product demo and testing flows: see the product through users' eyes and hands
• Advocate for measurable value in every release
• Improve processes to reduce time-to-market and increase quality


• 4. Lead Communication & Rollouts


• Collaborate closely with product leadership, marketing, sales, and support
• Align internal and external stakeholders, and manage rollout plans
• Communicate product performance and updates to stakeholders
• Manage key third-party partnerships (tech providers, data, services)


• 5. Own Data & Product Metrics


• Co-create success metrics with PMs and teams
• Use data to assess product performance and inform priorities
• Iterate on roadmap based on feedback, metrics, and delivery pace


• 6. Grow & Develop the Team


• Build growth plans (PDPs) with product managers based on skills and domain needs
• Run regular 1:1s, provide feedback, and help resolve challenges
• Foster a collaborative, feedback-driven, ownership-based culture

Requirements:

• 4+ years in product roles (including senior/lead), ideally in fintech, crypto, or complex B2B systems
• Strategic thinking with hands-on delivery mindset
• Strong stakeholder management and communication
• Solid understanding of product analytics and unit economics
• Experience with cross-functional teams and distributed teams
• English: B2-C1

Nice to have:

• Knowledge and hands-on experience in:


• building tools for the internal usage
• deep knowledge in one of this areas: Crypto Compliance, Accounting and Provisioning, Internals CRM’s and tooling development

Why should you choose CoinsPaid?
To become a part of this solid team, passionate about their jobs and the crypto industry as a whole. To feel a great team spirit and meet people supporting each other's growth and development. To become a part of a rapidly developing international company and a crypto payments leader. Only in 2024 CoinsPaid was awarded more than 10 times:
- Acquisition International 2024 - Best Crypto-payment Solutions Firm 2024 - Europe;- World Business Annual Awards 2024 - Leading Blockchain & Cryptocurrency Firm in Europe 2024;- World Business Annual Awards 2024 -  Best Blockchain Initiative Europe 2024;- World Business Annual Awards 2024 - Best Blockchain Fintech Company Europe 2024;- Global Brands Magazine Awards - Leading Cryptocurrency Payment Solutions;- ICA Compliance Awards - Development of Automated Real-time Risk Assessment System;- Europe Fintech Awards - Crypto Award;- EiGE Awards - Best Payment Provider 2024;- World Business Annual Awards 2024 -