Sr. Communications Specialist

About the Job:

Support the HQ Visual & Marketing department by facilitating and/or managing all projects requiring Field communication with a focus on streamlining content to elevate in-store execution. Provide additional hands-on support in the Mock Store for select Visual & Marketing projects and/or initiatives.

A day in the life, what you’ll be doing:

Communication

• Develop daily, weekly, and seasonal Field communications supporting Visual Merchandising and Store Marketing initiatives
• Includes creating messages and/or surveys for Visual Updates, Product Launches, Floorsets, Marketing Arrivals, brand knowledge, and training materials
• Extract and analyze survey results, then partner with cross-functional teams to address findings and opportunities
• Maintain and organize Visual Drive assets, resources, and file libraries
• Manage field-facing resource links and folders within Zipline
• Gather feedback from Field leadership and incorporate insights into future programs and communications

Mock Store Support

• Support the Visual Design team during guide production, including adjusting lighting, photographing, and moving fixtures
• Partner with Visual Merchanders on Visual Updates and special projects, including steaming product, hardware updates, assisting with visual moves, sample organization, and select Store activations
• Assist Store Marketing team with seasonal initiatives, including prototype setup for Executive Walkthroughs and preparation of new/remodel Store props, elements, and hardware

 

Visual Design

• Create Trap & Hold documents for upcoming in-store brand launches
• Develop Visual Merchandising training content, tools, & resources
• Directly support production of Seasonal Guides (i.e. Men’s & Women’s, Kid’s, Store Mapping, Window, MOA Denim, & Mannequin)

Other

• Attend weekly team meetings and actively contribute in group discussions
• Partner with Store Operations & Procurement team for new/remodel Store openings
• Conduct Store Visits to collect feedback during heavier Visual workload (i.e. Floorsets, Black Friday, Brand launches, etc.)

 

What it takes to Join:

• 3+ years in Retail and/or Corporate Visual Merchandising experience
• Knowledge in Microsoft (i.e. Excel, Word, Outlook, etc.), Adobe Suite (i.e. Illustrator, Photoshop, etc.), and Figma programs preferred
• Excellent written, verbal, and presentation skills
• Ability to manage time and workload to hit all deadlines
• Ability to work as a team member, cross functionally and independently
• Ability to work in a fast-paced environment and be highly flexible to business needs

• Ability to problem-solve and provide creative solutions to enhance work efficiency & processes

 

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

 

Salary Range: ($76,925 - $89,523)

 

Pac Perks:

• Comprehensive medical, dental, and vision benefits
• Competitive short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Dog friendly office environment
• $1,000 referral incentive program
• Generous associate discount of 30 - 50% off merchandise online and in-stores
• On-site Cafe
• On-site Gym with Fitness Classes
• Ample parking
• Weekly Car Wash Service and more!

 

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. 

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger