Operations Supervisor (816110)

Company Description

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today!

Job Description

• Responsible for overseeing the project's programmatic activities and operations.  Reviews, recommends, reports and implements programs to ensure that the project meets contractual obligations and compliance issues. Analyzes processes and procedures to optimize performance. Defines and sets operational goals. Prioritizes assignments and adjusts or adapts service delivery as needed. May supervisor staff
• Understand all technical aspects of the operational units
• Maintain knowledge of applicable federal, state and local laws, regulations and policies related to welfare and workforce programs
• Maximize performance and productivity
• Direct/delegate staff responsibilities to meet and/or exceed performance standards
• Facilitate meetings with partners to promote full, frequent communication
• Review staff performance and recommend corrective actions as needed
• Coordinate training activities to ensure that all operations staff are properly trained to implement project activities effectively
• Participate in development and maintenance of standard operating procedures

Qualifications

• Related Bachelor's Degree from an accredited college or university or equivalent experience in workforce service programs (Temporary Assistance for Needy Families, Workforce Investment Act, One-Stop Operation)
• Experience organizing, planning and developing program operations at a supervisory level
• Demonstrated customer service skills
• Detailed program knowledge
• Excellent written and verbal communication skills
• Excellent leadership, interpersonal and human resource management skills
• Proficiency in Microsoft Office Suite
• Ability to work with culturally diverse populations
• Ability to work flexible hours and travel between operation sites, attend meetings, events as directed

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.