Senior Director Clinical Services DRS

Our Vision:
We envision a world where every individual is valued for their inherent worth—regardless of ability or circumstance—and has equitable access and support to lead a life of their own design.


Senior Director of Clinical Services

Make a Difference. Lead with Purpose.
Marrakech, Inc. is seeking a passionate, experienced Senior Director of Clinical Services to provide strategic leadership for our DMHAS-funded Residential Services programs, including Young Adult Services (YAS), community-based supports, and the Mental Health Waiver Program. This senior leadership role is responsible for ensuring the delivery of high-quality, trauma-informed, recovery-oriented services that empower individuals to achieve greater independence, stability, and success in the community.
This position is ideal for a strong clinical leader who excels in program development, staff supervision, quality improvement, and systems management while fostering a culture of recovery, person-centered care, and trauma-informed practice.
What You'll Do
Leadership & Program Oversight
• Provide strategic leadership and clinical direction across DRS and YAS programs.
• Promote trauma-informed, recovery-oriented services for young adults and adults with behavioral health needs.
• Partner with senior leadership to develop, implement, and evaluate programs and services.
• Lead admissions processes and collaborate with DMHAS and West Haven Community Mental Health Center (WH CMHC) regarding referrals, admissions, and transitions.
Staff Supervision & Development
• Supervise the Director of Community Services and YAS Case Managers.
• Provide clinical guidance, coaching, training, and performance management.
• Develop and maintain staff competencies in trauma-informed care, behavioral support, and person-centered practices.
• Create and deliver training programs on behavioral health, ARC trauma-informed practices, and documentation standards.
Quality Assurance & Compliance
• Monitor documentation, ETO/DDAP reporting, outcomes, and service quality.
• Ensure compliance with DMHAS, CARF, and agency standards.
• Conduct audits, review data, identify trends, and implement quality improvement initiatives.
• Oversee accurate and timely completion of assessments, treatment plans, progress notes, and case management documentation.
Clinical & Community Collaboration
• Serve as a liaison with psychiatrists, clinicians, therapists, nurses, and community providers.
• Participate in clinical reviews, case conferences, and interdisciplinary team meetings.
• Support the development of recovery-oriented programming that promotes life skills, independence, and community inclusion.
Qualifications
Required
• Associate’s Degree in a related field and a minimum of three (3) years of residential behavioral health experience.
• At least one (1) year of supervisory experience in the behavioral health field.
• Experience working within a trauma-informed program.
Preferred
• Bachelor’s Degree in a related field.
• Experience working with young adults in residential or transitional living settings.
• Knowledge of psychiatric disabilities and Autism Spectrum Disorders.
• Familiarity with DMHAS-funded services and behavioral health regulations.
• Experience with quality improvement, program development, and performance monitoring

SALARY
• $58,295/yr. Rate increases to $64,584/yr, after 6 months.


Benefits:
• Paid time off (PTO) and Dedicated Sick Time
• Paid Holidays
◦ New Year’s Day
◦ Martin Luther King, Jr. Day
◦ Memorial Day
◦ Juneteenth
◦ Independence Day
◦ Labor Day
◦ Thanksgiving
◦ Christmas
• Paid and Unpaid Leave for:
◦ Bereavement
◦ Jury Duty
◦ Disaster Relief Volunteer
◦ Family and Non-FMLA Medical Leave
◦ Military Leave
• Employer- Sponsored Medical, Dental, Vision and Life Insurance (for full time employees)
• External Employee Assistance Program (EAP) (for full time employees)
• 401K and Profit Sharing Plan
• Educational Benefits, Including:
◦ DSP Credentialing through the NADSP
◦ Tuition Reimbursement
◦ Tuition discounts at local colleges and universities
• Access to Various Voluntary Insurances and Benefits
• Staff Recognition Program
• Other Financial Benefits, Including but not limited to:
◦ Dayforce Wallet (On-Demand Pay)
◦ Marrakech’s Homeownership Program
◦ Perfect Attendance Bonus Program
◦ Recruitment Referral Bonus
• Other Corporate Discount Programs