Executive Assistant

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

 

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

 

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

 

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

This position will support 1 Band Level 2 Executive within the Data Digital and Global Marketing organization.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information 
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment 
• Proactively manages the calendar of multiple stakeholders, effectively resolving conflicts that arise in a professional manner 
• Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies 
• Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills 
• Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member 
• Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment

Required Qualifications:

• 3+ years of experience providing administrative support at the executive management level
• Advanced experience with Outlook and other MS Office programs (Excel, PowerPoint, Word, One Note, WebEx, SharePoint and Skype) 
• Self-sufficient in driving deliverables with minimum impact to the executive 
• Ability to influence the leadership team in order to respond and support deliverables and objectives 
• Experience coordinating meeting logistics across multiple organizations 
• Professional and polished in-person, over the phone and in email communications, while appropriately managing sensitive and confidential information 
• Proven relationship building skills and experience effectively working well with different interpersonal styles 
• Detail oriented, highly organized and strong time management, multi-tasking and prioritization skills 
• Must possess good judgment and strong critical thinking skills 
• Ability to work effectively under pressure and time constraints 
• Exemplary demonstrated work ethic and pro-active, ‘can do’ approach 
• Ability to learn quickly and take on new responsibilities

Desired Qualifications:

• Thorough knowledge of Bank of America systems including Concur, Ariba/eRequest, Corporate travel services, myFacilities, visitor access system etc. 
• Experience navigating a highly matrixed environment to gather information and fulfill requests

Skills:

• Administrative Services
• Attention to Detail
• Customer and Client Focus
• Planning
• Prioritization
• Event Planning
• Adaptability
• Collaboration
• Problem Solving
• Research
• Facilities Management
• Office Administration
• Oral Communications
• Written Communications
• Recording/Organizing Information

Minimum Education Requirement:

• High School Diploma / GED / Secondary School / or equivalent work experience
   

Shift:

1st shift (United States of Americ