Account Manager, Respiratory LTC – Mid-Atlantic

Viatris Specialty LLC

At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs.

Viatris empowers people worldwide to live healthier at every stage of life.

We do so via: 

• Access – Providing high quality trusted medicines regardless of geography or circumstance;

• Leadership – Advancing sustainable operations and innovative solutions to improve patient health; and 

• Partnership – Leveraging our collective expertise to connect people to products and services. 

Every day, we rise to the challenge to make a difference and here’s how the Account Manager, Respiratory LTC – Mid-Atlantic role will make an impact:

Key responsibilities for this role include:

• Responsible for all aspects of managing, developing, and growing assigned territory, including ensuring all LTC residents have access to promoted products as appropriate by addressing customer needs for product education and coverage requirements through compliant engagement with long-term care prescribers, pharmacists, and Nursing Facility decision makers and staff.

• Responsible for developing customer insights and critical relationships that will increase awareness and appropriate use and access of promoted products while improving Viatris product availability to residents in LTC facilities.

• Effectively utilizes account management strategies to achieve goals through building relationships with and meeting the needs of all members of the long-term care (LTC) resident’s care team (PharmD, MD/NP/PA, LPN/RN).

• Educates physicians, mid-level practitioners (NP/PA), consultant pharmacists and nursing facility clinical and management staff on the appropriate use of VIATRIS products for patient care.

• Develops strong relationships with LTC customers including key opinion leaders (KOL’s) within the territory.

• Utilizes appropriate techniques to gain consistent access to appropriate healthcare provider touchpoints.

• Builds and demonstrates deep customer and practice knowledge.

• Utilizes appropriate sales aids, clinical reprints, and other company sponsored materials per training. Tailors appropriate resources and information depending on customer needs.

• Identifies and investigates customer concerns and communicates with appropriate staff to solve problems in a timely manner.

• Provides appropriate guidance around acquisition of VIATRIS products to customers.

• Analyzes and then executes in the territory to ensure appropriate calls, reach, frequency, business meals, speaker programs, etc. to achieve consistently strong business results.  Works within given budgets and policy guidelines.

• Prepares and submits timely reports of business transactions and keeps accurate expense account records.

• Analyzes, evaluates, and adjusts as needed to develop effective quarterly business/action plans.

• Communicates and collaborates with management and region/area teammates, as well as cross-functional teammates (i.e. managed markets, operations, sales training, marketing, etc.) as business needs dictate.

• Attends LTC conferences, trainings, exhibits, meetings, and product launches as required.

• Takes on leadership opportunities as appropriate, and consistently operates with positive, collaborative attitude.

• Remains compliant with all regulations in the course of carrying out responsibilities.

• Perform all other duties as assigned.

The minimum qualifications for this role are:

• Minimum of a Bachelor's degree (or equivalent) and 8 years of experience in pharmaceutical, and/or other related healthcare sales. A Bachelor’s degree (or equivalent) with an emphasis in the life sciences preferred. Experience in pharmaceutical sales with a focus on long-term care preferred. However, a combination of experience and/or education will be taken into consideration. 

• Previous experience with territory business management required, such as budgeting and action planning as well as executing on all elements of sales implementation, including routing, call activity, and programming. 

• Must possess previous experience with successful pull-through of products with restricted coverage access.

• Adept at managing relationships with a broad array of customer types, from nursing facilities and staff, attending physicians, mid-level practitioners, consultant pharmacists and dispensing pharmacy staff to administrative positions (Medical Directors, Administrators, Directors of Nursing) and key opinion leader