Director of Dental Services

Purpose

The Director of Dental Services works at the direction of, and in support to, the Chief Health Officer (CHO) to extend leadership of Neighborcare Health’s Dental Program across the organization and to meet Neighborcare Health’s mission. The purpose of this position is to direct and optimize dental services toward a high-quality, deeply integrated, safe, effective, equitable, and patient-centered care delivery system.

The Director of Dental Services will effectively partner with a variety of roles and teams, including Compliance & Safety, Quality, Operations, IT, Clinical Services, Medical Services, Behavioral Health, Pharmacy, Finance, Human Resources, and external partners to support whole-person care, strong clinical performance, workforce development, regulatory readiness, and continuous improvement. 

Health, Wellness & Retirement benefits:    

• Medical, dental & vision insurance 
• Paid time off & paid holidays  
• Retirement with contribution match 
• Life & AD&D, pet insurance  
• Employee assistance program, & more!  

Compensation:   

• The target salary range for the position is $156,644.80 to $232,169.60 annually.
• Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. 

Primary Responsibilities: 

• Serve as the clinical leader for Neighborcare Health’s Dental Program in partnership with the Directors of Clinical Operations to assure that all dental patients receive safe, timely, effective, efficient, high-quality, whole-person integrated dental care at all sites, using evidence-based, community standard, and best-practice care models while ensuring consistency across clinic sites and programs.
• Represent Neighborcare Health as its dental clinical leader in meetings with external partners, community stakeholders, public health partners, clinical training institutions, and regional or national forums.
• Supervise Site Dental Directors, including hiring, onboarding, productivity, retention, annual learning conversations, mentoring, and professional growth and development.
• Oversee an effective dental locum provider program to meet clinic and organizational needs, including recruitment, selection, onboarding, supervision, mentoring, support, and performance evaluation.
• Collaborate with the Directors of Medical Services and Behavioral Health to provide seamless, integrated, whole-person care for Neighborcare patients.
• Participate in transformation and optimization of the dental care model, with the goal of improving overall patient care, access, efficiency, patient experience, and provider and staff experience in partnership with the Directors of Clinical Operations.
• Support development and implementation of evidence-based dental clinical pathways, standards, and workflows to improve oral health outcomes and reduce variation across sites.
• In coordination with the Director of Quality, serve as a dental clinical quality improvement champion by co-designing and supporting improvement processes that allow Neighborcare Health to achieve high performance in annual clinical quality goals at the provider, clinic, and organization levels.
• Co-design and build Quality, Quality Assurance, Safety, Infection Prevention, and Risk Management programs that reduce patient risk and improve quality outcomes while ensuring all staff follow applicable laws, regulations, accreditation standards, and dental industry standards.
• Provide clinical review and oversight of dental safety events, dental incidents, and quality-of-care concerns as a partner to Compliance & Safety, assuring areas for improvement are identified and reduction of dental risk is addressed.
• Collaborate with the Director of Compliance and the CHO to review and determine response in situations where a breakdown or error in dental clinical care has occurred.
• Effectively address dental risk management programs and processes that advance a just culture, culture of safety, and equitable environment across Neighborcare Health clinical programs.

Clinical Responsibilities: 

• Maintain a dental practice at Neighborcare Health providing a full range of primary dental care services. Clinical practice may include examining, diagnosing, providing consultation, treating patients, prescribing medications and treatment regimens as appropriate, informing patients of diagnoses and treatment options in a way that supports informed decision-making, and completing accurate and timely documentation according to quality s