VMI Specialist (Warehouse/Driver) - Mt. Vernon

At Springfield Electric, we take great pride in our associates’ passion, knowledge and experience. As a company with local roots and global reach, we thrive on the diversity of our associates and the different ways each of us contributes to our success. Whether you’re just starting your career or have built up your expertise over the years, we trust our people’s skills and give them the tools they need to reach their full potential.

 

Since 1929, Springfield Electric has focused on providing value to each customer throughout the electrical supply chain. The company has strategically expanded to include distribution centers throughout the Midwest, including Illinois, Indiana, Iowa, and Missouri, to better serve all customers locally and internationally. Today, Springfield Electric strives to continue the legacy of delivering exceptional customer service and value to the markets we serve.

 

As a part of Sonepar, a worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. 

Primary Function

The Vendor Managed Inventory (VMI) Specialist is responsible for receiving, storage, handling, shipping, and control of material being inventoried and sold as well as the safe, efficient, and courteous delivery of electrical supplies, materials, and parts to our established and respected customers. This position is also responsible for customer requests, such as order processing, product application, product substitution, and availability information, shipment coordination, and order expediting. 

 

Essential Functions

Task

Sales Tracking & Order Fulfillment

• Receives and puts up/stores materials being inventoried in a safe and appropriate manner.
• Enters, tracks, bills, and expedites direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Monitors job queues and takes appropriate action to troubleshoot and resolve items.
• Checks material in against receiving ticket to assure accuracy.
• Records damaged or defective materials and immediately reports it to designated team members for proper handling.
• Fills pick-orders for shipment.
• Prepares bills of lading for shipment.
• Verifies outgoing shipments for accuracy.
• Drives company truck(s) with great care, assuring compliance with all prevailing traffic laws, including legal speed limits.
• Maintains the company truck in accordance with local and state ordinances, as well as company protocol.
• Packs and loads outgoing orders accurately and with appropriate markings for delivery.
• Maintains an updated list of customer contacts to assure efficient delivery.
• Develops and maintains knowledge of stock location within the warehouse.

Customer Service

• Greets and interacts with customers in a cheerful and helpful manner.
• Maintains an accurate follow-up system for actively tracking promises made to customers and expediting deliveries to assure that materials are delivered as scheduled.
• Exchanges customer needs information in a timely fashion with Outside and Inside Sales Associates, Office Manager, Quotations Manager, Branch Manager and Corporate Purchasing staff.
• Resolves customer concerns.