About the role
<p>We are seeking a highly capable Senior Service & Small Works BMS Engineer to play a key role in the continued growth of our business. This is not a routine maintenance role — it is an opportunity to take ownership of technically interesting systems, build trusted client relationships, working on projects and directly influence the delivery of service and project work across a growing regional portfolio.</p><p>The role combines advanced service engineering with responsibility for identifying, pricing, and delivering improvement works. You will operate with a high degree of autonomy, acting as the technical face of the business on site while being fully supported by an experienced operations team.</p><p>In addition to maintaining and optimising existing systems, you will own small works opportunities from concept through to completion — developing recommendations, preparing quotations, and delivering solutions that improve system performance, reliability, and energy efficiency. This ownership provides valuable exposure to commercial, sales, and project management disciplines and offers a clear pathway into larger project delivery roles.</p><p>This position covers the Cambridge region with travel across Northampton, Birmingham, and the wider Midlands as required. Participation in a 24/7 on-call rota is necessary to support critical environments.</p><p>We are a growing organisation with ambitious plans, and this role is ideal for an engineer who wants to progress, broaden their skills, and be recognised for their contribution rather than remain in a purely reactive service position.</p><p>The role reports to the Regional Operations Manager.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver high-quality planned preventative maintenance that ensures systems operate reliably and efficiently while identifying opportunities for improvement.</li><li>Respond to complex reactive callouts, applying advanced diagnostic skills to resolve issues quickly and effectively.</li><li>Carry out deep fault finding across controllers, field devices, networks, and software layers.</li><li>Implement software modifications, upgrades, and optimisation strategies to enhance performance and energy efficiency.</li><li>Commission new installations and system upgrades, ensuring seamless integration with existing infrastructure.</li><li>Proactively identify system weaknesses, inefficiencies, or risks and develop practical, value-driven recommendations.</li><li>Prepare and present quotations for remedial works and upgrades, taking full ownership from proposal through to successful delivery.</li><li>Plan and deliver small works projects end-to-end, maintaining high standards of safety, quality, documentation, and client communication.</li><li>Undertake panel modifications, component upgrades, and control system improvements as required.</li><li>Implement integrations using open protocols such as Modbus and BACnet.</li><li>Act as a trusted technical advisor to clients, building long-term relationships through professionalism and expertise.</li><li>Work independently across multiple sites while maintaining strong communication with the regional team.</li><li>Participate in the out-of-hours support rota for critical system coverage.</li><li>Maintain clear and accurate service documentation.</li><li>Technical Requirements</li><li>Strong proven experience working with BMS platforms, specifically:</li><li>Trend Control Systems</li><li>Tridium / Niagara Framework</li><li>Experience with Distech or other major BMS platforms is advantageous but not essential. Training will be provided where appropriate.</li><li>Excellent understanding of HVAC plant, building services systems, and control strategies.</li><li>Demonstrable experience in commissioning, diagnostics, and system integration.</li><li>Ability to interpret electrical schematics, panel drawings, and control documentation.</li></ul>