Account Manager

Company Description

EVERSANA INTOUCH™ is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients. 

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.  

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need. 

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success. 

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.   

Job Description

WHAT DOES AN ACCOUNT MANAGER DO?

The Account Manager plans and implements projects and campaigns across a diverse set of marketing channels with cross-functional agency teams and delivers them on time and on budget. This role contributes to the development of sound client and partner agency relationships over time and supports senior-level account staff who own the macro-view of all client workstreams. The Account Manager serves as a client leader, co-owning projects with the project manager counterparts who are collectively responsible for finished product/service—from the creation of comprehensive project plans to the process of submissions for regulatory review. Marketing experience with and working in a regulated pharmaceutical environment is beneficial. 

Qualifications

WHAT ARE WE LOOKING FOR?

• Approximately 2 to 5 years of related industry experience; digital and/or traditional advertising agency experience preferred. Pharmaceutical and digital experience is a plus 
• Bachelor’s degree in Marketing or comparable field or equivalent education plus professional experience required 
• Ability to articulate and author scope, project deliverables and budgets into a statement of work that is submitted to an Account Supervisor for approval 
• Client service-oriented with proven relationship building skills 
• Media experience is a plus 
• Ability to identify business development opportunities and escalate to senior account team accordingly 
• High level of accountability and ownership of actions regarding the project while building trusted relationships with the cross-functional team 
• Ability to delegate and provide direction to others when appropriate 
• Proven organizational and time management skills with strong multitasking and problem-solving acumen, and a proven ability to work both independently and in a team environment 
• Strong interpersonal, verbal and written communication skills 
• Periodic travel required 

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.  
Embrace Diversity I create an environment of awareness and respect.  
Grow Talent I own my development and invest in the development of others.  
Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 
Communication Matters