Operations Lead

Operations Lead

The Opportunity:

When an organization has multiple moving parts in its processes, it can be difficult to critically examine them. To be more efficient and effective, it needs a business process specialist to learn its mission end-to-end and provide ways to change for the better. That’s why we need you, a business process specialist who can analyze every aspect of your customer’s operations and give them the steps to improve their process.

As a business process specialist on our team, you’ll analyze your client’s current operating environment and identify areas for improvement. You’ll analyze discussions with leadership and a wide variety of client support personnel for bioindustrial manufacturing, including engineers, analysts, and scientists that will help refine your client’s definition of success and identify current frustrations. You’ll work on the design of data collection and organization processes, facilitate meetings and events, and communicate your work and work products to help establish understanding and agreement from key stakeholders.

On our team, you’ll bring process improvement frameworks to provide your client with consistent quantitative or qualitative results.  Excellent communication skills, a desire to gain experience in bioindustrial manufacturing, program management and a culture of innovation, and a resilient attitude will translate to success for you and your client’s central office.

Work with us as we help the bioindustrial manufacturing community to evolve.

Join us. The world can’t wait.

You Have:

• 2+ years of experience with developing metrics, reports, documents, and executive level briefings in support of senior leadership
• 2+ years of experience with organizing, storing, retrieving, compiling, and analyzing data to respond to detailed information requests
• Experience with using Microsoft Office products including, Word, PowerPoint, Excel, and Teams
• Ability to build trust and value-based relationships with decentralized team members and stakeholders at all levels of the organization
• Ability to be creative and innovative with an improvement and process-based mindset 
• Ability to perform in a fast-paced work environment, adjust quickly to changing priorities, and make progress in areas where high ambiguity and uncertainty exists
• Ability to manage office operations on-site in Aberdeen, MD
• Ability to obtain a security clearance 
• Ability to handle multiple modes, including email, presentation, and phone, throughout working hours and after business hours, as needed
• Bachelor’s degree in Management, Business, Biology, Chemistry, Bioproduction, or Engineering

Nice If You Have:

• Experience with bioindustrial manufacturing, biopharmaceutical manufacturing, or biotech companies
• Knowledge of Department of Defense or Army procedures, tasker systems, or reporting requirements
• Ability to translate and document business needs, processes, and procedures into detailed user stories, process charts and workflows, and standard operating procedures
• Secret clearance
• Master’s degree in Management, Business, Biology, Chemistry, Bioproduction, Engineering, or a related field

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as y