Medical Assistant Preceptor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Medical Assistant Preceptor 

Compensation: Based on regional bands

Role Description

The purpose of a MA Preceptors at Oak Street Health is to serve as a dedicated preceptor for new hires and support skill building for established Oakies. MA Preceptors provide local training for onboarding, new company-wide or regional implementations, and remediation for skills and competencies. Additionally, MA Preceptors provide float coverage during which they collect all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

MA Preceptors report to the regional Director of Clinical Support. They are a vital element of our model and important members of our Care Teams. Being a MA Preceptor at Street Health requires high levels of flexibility, energy, attention to detail, mastery of role, skill in training, and problem solving skills. You will be expected to build relationships with Oak Street Health members throughout their new hire or current Oaky journey. MA Preceptors will collaborate closely with Directors of Clinical Support and center-level leaders to meet identified needs for precepting throughout the region(s) in which they cover. As a MA Preceptor, you will develop strong working relationships with team members identified for precepting and support their skill mastery and core competencies required for job proficiency. The MA Preceptor will also assist in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments when providing float coverage during non-precepting hours. 

Core Responsibilities:

Precepting (0.5 - 0.6 FTE)

• Responsible for developing skills and competencies needed to be an effective preceptor, by attending required trainings and skill development sessions.

• Provide local training for onboarding, new company-wide and regional implementations, and remediation for skills and competencies. 

• Help a new Oaky put into practice what they have learned in onboarding and assess readiness to perform independently in role

• Empower MA IIs, who serve as center-level site mentors 

Float coverage (O.4 - 0.5 FTE)

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

• Inventory supplies and stock exam rooms

• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc

• Import required documents into EMR via scanning or PDF upload.   

• Participate in care team meetings to discuss patient care and clinic operations

• Process orders for durable medical equipment

• Request medical records from external providers as required by the provider

• As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

• Other duties as assigned

What we’re looking for
Required Qualifications:

• State or national certification (as required by state), or graduation from an accredited medical assistant course

• 1 year experience as a medical assistant at Oak Street Health 

• CPR or BLS Certification 

• Electronic Medical Record experience 

• Computer skills:  Ability