Access & Integration Coordinator

Title: Access & Integration Coordinator  

Location: Lower East Side  

Org Unit: WCINYP Clinical Operations 

Work Days:  

Exemption Status: Non-Exempt

Salary Range: $30.00 - $34.89  

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices 

Position Summary

This is a dynamic role involving coordination of WCINYP's access projects for both internal and external practices, as well as preparing for the EpicTogether integration project.

Job Responsibilities

• Oversees current/new roll-outs and support to new and existing internal practices. Markets program(s), creates support materials, provides technical setup, troubleshoots issues, collects feedback from practices to find solutions and generates reports.
• Serves as point of contact between WCINYP and the EpicTogether Team.
• Ensures appropriate representatives from WCINYP are invited to, and present for, each session, across all topics and job roles/functions. Takes minutes during sessions, collects what has been decided, and what items are open.
• Leverages knowledge of WCINYP workflows to identify areas of opportunity as it relates to changes being made.
• Sets meetings with leadership and management teams to discuss changes to workflows, possible solutions levering IT and action items; provides feedback and necessary materials to EpicTogether team.
• Solicits feedback from various shareholders.
• Sets up training programs; conducts training.
• Manages Unknown Provider process.
• Performs other related duties as assigned.

Education

• High School Diploma

Experience

Bachelor's degree preferred.

Approximately 3+ years of related experience.

Expertise with Medicalis Ops scheduling preferred.

Knowledge, Skills and Abilities

• Critical independent thinking, prioritization of tasks, strong problem-solving and troubleshooting, and excellent communication and presentation skills.
• Time management and priority setting: strong organizational skills and the ability to keep track of multiple projects and deadlines simultaneously
• Ability to understand need for a strong customer service and make appropriate adjustments to streamline workflows.
• Ability to effectively work independently and collaboratively across groups within a growing organization.

Licenses and Certifications

Working Conditions/Physical Demands

 

 

 

 

 

Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.