Become a part of our caring community and help us put health first
 

The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

Receptionist Job Functions:

• Operates a switchboard or multi-line phone and maintains long distance call logs

• Maintains the reception area

• Appointment scheduling

• Verification of insurances

• Collecting patient charges

• Takes and distributes accurate messages

• Greets visitors and determines the nature of their visit

• Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee

• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Use your skills to make an impact
 

Required Qualifications

• Experience in a medical office

• Six months to one year of multi phone line experience

• Excellent Customer Service and phone etiquette

• Knowledge of MS Office (Word, Excel, Outlook, Access)

 Preferred Qualifications

• Two years related experience preferred

• Bilingual (English/Spanish)

• Associate degree

• Experience with ECW

• Knowledge of Medical terminology

Medical Receptionist Working hours:

• Scheduled 40 hours per week

• Monday to Friday 8AM-5PM

• Schedule may change as per center needs

• This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Benefits

Conviva offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

• Health benefits effective day 1

• Paid time off, holidays, volunteer time and jury duty pay

• Recognition pay

• 401(k) retirement savings plan with employer match

• Tuition assistance

• Scholarships for eligible dependents

• Parental and caregiver leave

• Employee charity matching program

• Network Resource Groups (NRGs)

• Career development opportunities

Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$38,000 - $45,800 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary C