Naupaka Restaurant Manager (Salary)

Aloha and Welcome! Thank you for your interest in employment opportunities with Mauna Kea Resort. We invite you to our dynamic team of hospitality professionals. We are confident that our salary and benefits package will be attractive. In addition to industry-competitive salaries, team member recognition programs, and training and career opportunities, we also offer the following benefits: medical, drug, vision, and dental care, life insurance, paid vacation and sick leave, dining, and golf discounts, and more.

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.


Division: Management & Non-Union (MAN010)
Band 3
MKR Restaurant Manager

Aloha & Welcome to Something Exceptional
At Mauna Kea Resort, dining is more than a meal—it is an opportunity to create meaningful connections, celebrate our island culture, and deliver memorable experiences through genuine hospitality. Every guest interaction, every dish served, and every detail of the restaurant experience reflects our commitment to excellence and the spirit of Aloha.
We seek a Restaurant Manager who is both an inspiring leader and an exceptional hospitality professional. This individual understands that great restaurants are built on strong relationships—with guests, team members, and the community. The ideal candidate leads with integrity, coaches with compassion, and inspires teams to consistently deliver extraordinary service while driving business results.
Recognized by Hawaii Business Magazine as one of the “Best Places to Work” for five consecutive years, Mauna Kea Resort is committed to developing thoughtful, purpose-driven leaders. We offer competitive compensation, comprehensive benefits, meaningful career growth opportunities, and global travel privileges through Marriott and Seibu Prince Hotels & Resorts Worldwide; empowering our leaders to make a lasting impact while honoring our legacy, our people, and our sense of place.
Position Overview and Responsibilities:
The Restaurant Manager is responsible for leading the daily operation of the restaurant while creating exceptional dining experiences for every guest. This position oversees service standards, employee engagement, financial performance, operational efficiency, and food and beverage quality. The Restaurant Manager partners closely with Food & Beverage leadership and culinary teams to cultivate a culture of hospitality, accountability, and continuous improvement.
This role serves as a visible leader within the restaurant, ensuring guests feel welcomed and valued while supporting, developing, and motivating team members to achieve operational and service excellence.
Essential Job Functions:
• Oversee daily restaurant operations to ensure service, food quality, cleanliness, and maintenance standards meet or exceed expectations.
• Foster a warm, welcoming, and service-oriented atmosphere that creates exceptional guest experiences.
• Drive guest satisfaction and departmental service scores through active leadership, coaching, and engagement.
• Manage the restaurant following company policies, procedures, and terms and conditions of the applicable Collective Bargaining Agreement (CBA).
• Review reservations, floor plans, and seating arrangements to maximize guest flow and operational efficiency.
• Ensure special requests, celebrations, VIP experiences, and guest preferences are properly recognized and executed.
• Maintain comprehensive knowledge of all food, beverage, wine, cocktail, and specialty offerings.
• Ensure all alcoholic beverage service complies with county regulations and company policies.
• Recruit, train, supervise, evaluate, coach, counsel, and discipline restaurant team members.
• Create a positive work environment that promotes teamwork, accountability, respect, and professional growth.
• Prepare employee schedules and manage daily labor costs to achieve budgeted targets.
• Review daily labor reports and adjust staffing levels as necessary to align with business demands.
• Review, approve, and verify department payroll and prepare required payroll documentation.
• Monitor operating expenses and support cost-control initiatives.
• Review department financial performance, including profit and loss statements, and implement strategies to improve profitability.
• Assist with the preparation of annual operating budgets and capital improvement plans.
• Maintain adequate inventori