Senior Product Designer, Industry Solutions Engineering (ISE)

Do you enjoy designing innovative bleeding edge solutions and love to learn and tackle new challenges including building and delivering high quality products? Do you like working through a collaborative process while being a champion of design thinking through ideation, storyboards, wireframes, visual studies, and the development of interactive prototypes?

The Industry Solutions Engineering (ISE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges. We work closely with our customers’ engineers to jointly innovate and develop designs for cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to do more with the cloud. We pride ourselves in making contributions to open source and making our platforms easier to use.

We develop solutions side-by-side with our customers through collaborative innovation to solve their challenges. This work involves the development of broadly applicable, high-impact solution patterns and open-source software assets that contribute to the Microsoft platform. In this role, you will be working with artists, engineers, data scientists, and program managers from your team and our customers’ teams to apply your skills, perspectives, and creativity to grow as developers and help solve our customers’ toughest challenges.

We are hiring a Senior Product Designer, Industry Solutions Engineering (ISE), with deep experience and expertise in designing and developing concepts that optimize the emotional and functional experience of a product, software, device, or service. With your team, you will be working side-by-side with high-impact and strategic customers and their engineers to build visual, interactive, and impactful designs. As part of our team, you will thrive in working with a variety of technologies, not just Microsoft technology. You will solve exciting business problems, produce compelling product stories, and collaborate with Microsoft product teams.

At Microsoft, we are seeking people who have a passion for the positive impact technology can have on communities and for making a difference in the world. Within ISE, you will find a wide range of backgrounds, perspectives, personal and cultural experiences which are vital to our success with our customers.  It’s an informal and flexible work environment and you’ll be welcome to work in the way that best enables you to get your job done. 

We invest in your health, wellness, and financial future by offering a competitive package including a wide range of benefits built around your personal needs and those close to you.

Responsibilities

Product Design 

• Generates ideation solutions to improve product designs, utilizing various perspectives and synthesizing them into concise articulations of user wants and solutions, while facilitating enrollment for ideation exercises. Collaborates with Engineering to aid in design implementation, performs QAs, iterates on designs, and develops an aptitude for implementation limitations. Estimates schedules for work delivery, defines product design needs, identifies unspoken needs, synthesizes user insights, and collaborates with product owners and development teams to shepherd end-to-end experiences from concept to ship.
• Prototypes new products and features quickly and effectively, presenting to teams and customers for feedback, and using digital and physical tools to demonstrate designs, gauge customer perceptions, and decide on next steps.
• Produces visual designs from concept to delivery, facilitating the creative visual design process, and creating various visual design documents including mood boards, storyboards, 3D models, and product renderings.
• Creates wireframes, journey maps, user jobs and scenarios, task flows, and personas to support interaction designs, participating in the development and enhancement of product user experiences, and ensuring designs allow users to complete desired functions effectively. 

Communication and Collaboration 

• Recognizes and communicates the user needs to team members and recommends ideas to create a compelling narrative for the product. Explores new and interesting ways of telling stories (e.g., video illustrations, sound).
• Facilitates fundamental tasks on projects with creative team members, program managers, and developers to define and iterate on new and existing product features, while conveying work to peers and managers, s