Clinic Sales Associate I/ PR

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Job Title

Clinical Sales Associate I/ PR

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• Health Insurance (starting on Day 1 of employment), Savings Plan (401K) with company match, Life insurance for you and your spouse/children, Short Term Disability, Long Term Disability, Education Assistance, Employee Assistance Program, Vacation, Sick, Personal Days.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our San Juan, PR location in the CRM Division.

As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

This is an exempt role.

As the Clinical Sales Associate I, you’ll provide educational, sales and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff under moderate direction of Territory Manager/District Manager. Applies extensive sales and technical expertise and has full knowledge of other related disciplines. Develops solutions to complex problems which require the regular use of ingenuity and creativity. Employees act on their strong desire to make a difference, partner with others and put ideas into action. Employees are engaged by a work culture that is team-oriented, fast paced and progressive.

What You’ll Do

• Provides technical clinical and programming assistance, primarily in support Territory Manager/District Manager.
• Integrates into all accounts; builds trust and relationships; establishes strong rapport with customers.
• With gained product knowledge, becomes proficient in complex programming and case support.
• Interfaces with all levels of the Sales and Sales Management staff.
• Provides support to sales reps and hospital administrators on national agreements.
• Interacts with customers and assigned institutions, physicians and technicians, purchasing agents and administration staff.
• Provides sales support, clinical in-services, training, and guidance to current or potential customers.
• Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Provides sales and technical (implant and/or procedural case coverage) support in response to field inquiries on a 24-hour, on-call basis.
• Responsible for exceeding revenue plan by developing and adhering to actionable business plan.
• Contacts, visits, and interests' clients and potential clients in the Company’s products and addresses any client questions and concerns. Interacts with customers and assigned institutions, physicians and technicians, customer purchasing and administration.

Required Qualifications

Bachelor's Degree (± 16 years) Biology, Bi Life Sciences, Bioengineering field is desired.

A minimum of 2+ year’s increasingly responsible experience in the cardiac pacing and related industries.

Fully bilingual (English and Spanish).

Experience/Background

• Some experience in medical device product areas or related discipline, including direct experience in product sales.
• Demonstrated knowledge of cardiology, e