We anticipate the application window for this opening will close on - 20 Jul 2026

 

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Post-Market Software Reliability Engineering Manager

Careers that Change Lives

In this exciting role as a Post-market Software Reliability Engineering Manager, you will have responsibility for leading the organization's post-market quality processes to ensure product safety, regulatory compliance, and customer satisfaction. This role oversees post-market surveillance, field action/recall support, and quality system effectiveness while driving continuous improvement across global operations. The position partners closely with internal business partners (Platform teams), Regulatory Affairs, R&D, Manufacturing, Clinical, and Commercial organizations to identify and mitigate product quality risks throughout the product lifecycle.

This position provides software reliability engineering leadership for R&D. The candidate will be a key leader and player in cross-functional teams and serve as a focal point and technical representative for reliability, safety, and quality functions.

As part of R&D project teams, the Post-market Software Reliability Engineering Manager will lead a team of post-market software reliability engineers. This team will work with multidisciplinary teams and provide leadership for Design for Reliability (DfR), guidance on technical quality issues, engagement in design and risk reviews, and contribute to development activities.

The Cardiac and Vascular Group brings all our cardiac and vascular businesses together into one cross-functional, collaborative operating unit to employ the full breadth of our talent, technologies, products, services, and solutions to address the needs of customers and patients across the globe. CARDIAC RHYTHM AND HEART FAILURE offers devices and therapies to treat abnormal heart rhythms, as well as cardiac diagnostic and monitoring solutions.

This position is in Mounds View, MN. within the Cardiac Rhythm Management (CRM) unit. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We are working on-site 4 days per week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This role will require less than 10% of travel to enhance collaboration and ensure successful completion of projects.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

         

         

A Day in Life:

The Functional Manager is accountable for day-to-day software quality management quarterly objectives and overall engagement of the organization. This includes responsibility for building and maintaining a team that consistently delivers embedded software functional excellence. The Functional Manager is ultimately accountable for their team’s performance and execution. In general, the following responsibilities apply for the Post-Market Software Reliability Engineering Manager role. This includes, but is not limited to the following:

Post-Market Quality Leadership

• Lead post-market quality strategy and execution across the Patient Care Systems product portfolio.
• Establish and lead execution for operational objectives OKRs, KPIs, and quality metrics.
• Provide leadership and oversight for product complaint and trend analysis.
• Partner with pre-market quality leadership/team to deliver continuous improvement initiatives to enhance product quality and customer experience.

Complaint Investigations

• Oversee root cause investigations and corrective actions.
• Review complaint trends and escalate emerging risks appropriately.
• Ensure compliance with global quality standards and plans.
• Provide guidance on responding to additional questions from regulatory agencies for complaint reports.

Post-Market Surveillance

• Manage post-market surveillance programs, including trend analysis and risk monitoring.
• Oversee preparation and review of su