District Manager, Aramark Facilities Management (Higher Education)

Job Description

Aramark Facilities Management is seeking a strategic and operationally disciplined District Manager to lead our North Region Higher Education portfolio across New England, including Massachusetts, New Hampshire, Connecticut, Vermont, Maine, and Rhode Island.

 

This senior leadership role oversees multiple university and college facilities operations, generating $12M–$30M+ in annual revenue. The District Manager is responsible for driving operational excellence, financial performance, safety compliance, client satisfaction, and employee engagement across a multi-site, multi-client higher education portfolio.

 

The role provides full ownership of district-level performance across custodial services, maintenance operations, grounds, and integrated facilities management programs. This leader will drive revenue growth, EBIT performance, margin improvement, contract retention, and operational consistency within Aramark’s Facilities Management business.

Job Responsibilities

Operational Leadership

• Provide overall vision, planning, direction, and control for multiple Higher Education facilities accounts across the New England region

• Lead and develop General Managers and site leadership teams to ensure consistent execution of Facilities Management standards

• Drive operational excellence across custodial, maintenance, and grounds services

• Model safety-first leadership and ensure compliance with all federal, state, and institutional safety standards

• Lead change management initiatives, turnarounds, and performance improvement plans when necessary

Client & Campus Partnerships

• Serve as senior relationship leader for university and college stakeholders

• Maintain strong executive-level client engagement to support long-term retention and growth

• Identify client needs and ensure operational delivery aligns with contract scope and campus expectations

• Support new business development and strategic expansion within the region

Financial & P&L Accountability

• Own district-level P&L performance, including revenue growth, EBIT, margin management, and cost controls

• Oversee budgeting, forecasting, and financial reporting processes

• Leverage performance metrics, labor productivity tools, and Aramark systems to optimize financial outcomes

• Ensure consistent application of operational standards, procurement processes, and supply chain controls

Talent & Organizational Development

• Recruit, develop, and retain high-performing facilities leadership talent

• Lead through managers across geographically dispersed campuses

• Foster a culture of accountability, engagement, and operational discipline

• Plan and facilitate regional leadership meetings and performance reviews

 

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

• 5–10+ years of progressive leadership experience within Higher Education facilities management or integrated facilities services

• Proven district-level or multi-site leadership experience with full P&L accountability

• Strong background in custodial operations, building maintenance, grounds management, and campus facilities services

• Demonstrated ability to lead through change, growth initiatives, and operational turnaround environments

• Experience managing union and non-union workforces preferred

• Strong executive presence with ability to engage senior university leadership

• Bachelor’s degree required; advanced degree in Business, Facilities Management, or related field preferred

• Willingness and ability to travel frequently across MA, NH, CT, VT, ME, and RI

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual