Paratransit Minibus Operator

Job Overview

This position is responsible for operating specially equipped minibuses and vans to provide safe and efficient transportation services for Transportation Disadvantaged citizens.

Salary

Min $36,732.80 annually

Mid $51,459.20 annually

Benefits

Click HERE to view our Benefits at a glance

• Generous PTO & Holiday Plan
• Health Plans
• Health Savings Account
• Dental & Vision Plans
• Employee Assistance Program (EAP) 
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Tuition Reimbursement
• Cafeteria Benefit
• Life Insurance
• Short & Long-Term Disability Insurance

Core Competencies

• Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
• Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.

Duties and Responsibilities

Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Operates a specially equipped minibus, van or similar vehicle to transport passengers, including those with physical or mental disabilities to and from scheduled appointments by following a prescribed route and schedule.
• Assists customers from the pick-up location door to the vehicle, including assisting with securing seatbelts, and from the vehicle to the door at a destination.
• Performs safety inspections on vehicles before operating to detect and report any mechanical malfunctions or safety issues that would prevent the safe transportation of passengers.
• Maneuvers wheelchairs, operates wheelchair lifts, and properly secures wheelchairs.
• Operates electronic communication devices and maintains communications with Operations to ensure efficient daily operations.
• Records daily information on passengers, trips, mileage, pick-up and drop off times using mobile data equipment or paper manifest.
• Attends training and testing programs or seminars as required.
• Cleans and performs minor preventive maintenance to vehicles.
• Provides first aid and cardiopulmonary resuscitation (CPR) to customers during emergencies as necessary.
• Responds to Emergency Operations Center requests to evacuate special needs citizens in the event of an emergency.
• Performs some dispatcher, scheduler and administrative duties as required. 
• Performs other related duties as required.

Job Specifications

• Knowledge of providing assistance for people with disabilities, mobility restrictions, and other related transportation needs.
• Knowledge of Hillsborough County roads, streets and traffic patterns.
• Knowledge of the general policies, guidelines and procedures that govern providing door-to-door service
• Skill in driving and maintaining a minibus, van or similar vehicle.
• Skill in the application of first aid and CPR.
• Skill in working with persons with disabilities and older adults.
• Skill in working with mobility devices.
• Ability to safely operate and maintain a minibus, van, or similar vehicle.
• Ability to maneuver a wheelchair, operate a wheelchair lift, and properly use wheelchair tie downs.