Operations Technology Solutions Architect, VP

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

Citi’s Personal Banking and Wealth Management (PBWM) division is building a purpose-driven team to serve its globally diverse, digitally forward customers in top cities around the world. We’re looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our clients.

Citi’s PBWM Technology (PBWMT) organization serves the PBWM global suite of products providing a full range of innovative and comprehensive set of services. Our businesses also offer industry-leading advanced technology, a strong worldwide presence, and a powerful global franchise.

The Solutions Architect is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Executes the architectural vision for all IT systems through major, complex IT architecture projects; ensures that architecture conforms to enterprise blueprints.
• Develops technology road maps, while keeping up-to-date with emerging technologies, and recommends business directions based on these technologies.
• Provides technical leadership and is responsible for developing components of, or the overall systems design.
• Translates complex business problems into sound technical solutions.
• Applies hardware engineering and software design theories and principles in researching, designing, and developing product hardware and software interfaces.
• Provides integrated systems planning and recommends innovative technologies that will enhance the current system.
• Recommends appropriate desktop, computer platform, and communication links required to support IT goals and strategy.
• Exhibits good knowledge of how own specialism contributes to the business and good understanding of competitors products and services.
• Acts as an advisor or mentor to junior team members.
• Requires sophisticated analytical thought to resolve issues in a variety of complex situations.
• Impacts the architecture function by influencing decisions through advice, counsel or facilitating services.
• Guides, influences and persuades others with developed communication and diplomacy skills.
• Performs other job duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years relevant experience
• Experience with cloud technologies such as AWS or GCP preferred
• AI/ML experience desired
• Consistently demonstrates clear and concise written and verbal communication
• Management and prioritization skills
• Ability to develop working relationships
• Ability to manage multiple activities and changing priorities
• Ability to work under pressure and to meet tight deadlines
• Self-starter with ability to take the initiative and master new tasks quickly
• Methodical, attention to detail

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.