Global Key Account Manager

sennder is Europe’s leading digital freight forwarder. In a traditional industry, we are moving fast to digitize and automate all road logistics processes. We are a growing team looking for a global key account manager (GKAM) to help us on our journey to revolutionize road freight logistics. You would join our central sales team in the Madrid office. 

We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives our innovation and we offer a collaborative, dynamic and international work environment. Just be yourself. We are excited to meet you and for you to join us in shaping the future of the logistics industry in Europe.

ABOUT THE ROLE

As a GKAM, you’ll be joining the central sales team responsible for directing the strategy for our largest, global accounts within Europe. You’ll be reporting directly to the vertical sales director and collaborating closely with national key account managers, the customer experience program team, and customer solution designers to align our customers’ needs to our vision in changing market conditions that result in a profitable relationship with all of the stakeholders in a matrix organization. The team is spread across the entire Europe and we don’t limit ourselves to one location when looking for the best professionals. The role is available in Amsterdam, Wroclaw, Madrid, and Riga. 

IN THIS ROLE YOU WILL…

• Influence decision-making and strategy with customer and internal leadership teams
• Formulate and execute strategy for your portfolio -  sennder’s largest accounts across all of Europe
• Be part of central sales organization that will unlock Pan-European business
• Synthesize the needs of our shipper (customers) with sennder’s vision in order to create a best-in-class customer experience
• Proactively identify process improvements, determines root causes/roadblocks, and help our program team to design solutions that will significantly improve our business processes
• Manage relationship with senior external stakeholders (up to C-level)
• Be the face of sennder to Fortune 500 global brands as the most senior commercial owner

PREFERABLY YOU HAVE…

• At least 5 years of experience working in sales, key account management, or business development
• A background working within transportation logistics industry
• Experince in indirectly managing national key account managers
• Previous experience in managing enterprise B2B sales cycles and creating long lasting partnerships with senior stakeholders
• A strong client orientation, acting as an advocate for the client and thinking out-of-the-box to turn painpoints into value-adds
• A holistic mindset, understanding implications beyond individual accounts, thinking in aggregate about the industry
• Experience managing diverse portfolios of EUR 10-50M+ per year

WHAT YOU CAN EXPECT

At sennder, we want to maximize the individual’s potential for all employees and reinforce an inclusive culture and environment of continuous learning that empowers people to succeed as a team. In addition to humility, we value commitment, team spirit, respect, and kindness to build trusted relationships across teams. Learn more on our career site.

• A fast-growing, start-up-oriented international team of 1000+ people with 65+ nationalities spread across 8 country offices with English as our company language
• Continuous feedback and bi-annual review process for personal development, professional growth, and career opportunities. A structured promotion process, providing everyone with fair and transparent career growth
• Learning and development opportunities on the job, through conversations with your manager as well as learning programs
• Various opportunities to connect with colleagues, formally and informally, digitally or in-person, through regular team events, company get-togethers, and partnership events with other companies and local organizers
• Office first work policy (three days a week)
• All necessary tools which you’ll need to drive best relationship with customers from your portfolio (e.g. car allowance, mobile)
• When in the office: unlimited snacks, drinks, and fruits

Please send your application in English and help us reduce negative unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV. We only want to know the merits on which you’d be great for this role.

If you have any questions or