Sr. Product Analyst

Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. 
Recognized as a Top Workplace USA (2024)Recognized as one of the Top Workplaces in Technology (2023, 2021) INC 5000, Fastest growing companies in America (2023, 2022) Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area 2020 NXT UP - Top Federal Emerging Technology and consulting firms 2020 Inaugural DC Metro’s Most Successful Companies 2020 Washington Technology Fast 50 NVTC Tech 100 (2020, 2019) 
Job Description: Softrams is looking for a Product Analyst with expertise in eliciting and documenting requirements. This role is part of a collaborative and agile team that supports and builds modern, standards-based responsive web applications for mission-critical health IT solutions. This role is a full-time w-2 employment opportunity and is on a hybrid work schedule.

Federal Requirements:  

• Ability to obtain a U.S. Federal Position of Trust clearance designation.  
• Must reside in and be able to perform work in the United States.  
• Must have lived in the United States for 3 of the last 5 years.  

Qualifications:

• Bachelor's degree is required. 
• Must be able to obtain a public trust clearance. 
• 8+ years of experience as a product owner, business analyst, product analyst, leading requirements capture, management and analysis activities along all phases of the agile software development and developing business process models. 
• Expertise with Microsoft Office applications (Word, Excel, Power Point, SharePoint, etc.).  
• Must have intermediate to advanced skills with Microsoft Project/Smartsheet  
• Experience with manual testing of software products. 
• Knowledge of flow charts and UML using Visio, Lucidchart or similar tools will be plus.  
• Excellent oral and written communication skills. 
• Expertise with Agile tools like JIRA, Confluence, Slack, Trello, etc. 
• Knowledge of Healthcare, Medicare & Medicaid systems & data. 
• 5+ years of experience in healthcare domain is required. 
• Experience with manual testing of software products. 
• Creative, visionary, critical thinking, and problem-solving skills. 
• Excellent oral and written communication skills and must be detailed oriented. 

Responsibilities:

• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements. 
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback. 
• Conduct user research and usability testing. 
• Develop and sustain Requirements Tractability Matrix (RTM).  
• Develop Change Requests per established policies and procedures.  
• Develop user stories and requirement documents as per project standards and guidance. 
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams. 
• Provide clear qualitative and quantitative information to teams and stakeholders.  
• Working with development and testing team to implement requirements as per functional specifications.  
• Support change control processes established to monitor and control project scope. 
• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements. 
• Conduct Product Analysis sessions, work group calls and engage customers to provide requirements and feedback. 
• Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria. 
• Working with sprint team to implement, accept, and accept user stories as defined. 
• Provide clear qualitative and quantitative information to teams and stakeholders. 
• Support change control processes established to monitor and control product vision. 
• Must be able to communicate with management, peers, and customers effectively and professionally.  

Benefits and Perks:

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available. 
• Retirement 401(k) plan with employer matching. Immediate vesting. 
• Maternity and parental leave 
• Vacation and sick leave. 
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards. 
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