Project Manager II - Education Operations

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Project Manager II - Education Operations

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

EI Administration Education-Research Innov and Educ

                      

Job Code

T99117

                     

Shift

Days

                       

Schedule

8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

      

As Project Manager II, you will initiate, plan, execute, control and close cross-functional projects related to Education’s technology and operations strategy. Using project management methodologies and tools found in the Project Management Body of Knowledge (PMBOK), including Waterfall, Hybrid and KanBan, you will create project plans, develop schedules and milestones, communication with stakeholders and identify and mitigate risks associated with complex technology projects. In collaboration with the Project Manager IV, you will provide guidance to the project team to ensure project scope and quality are met and to remove any barriers that arise throughout the project lifecycle. 

This position offers the opportunity to work with every service line within the Education, providing numerous avenues to hone your skills and seek professional development. 

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m. (flexible start/end times) 

After the new-hire period, caregivers may work four days on-site and one day remote, with required on-site attendance on Tuesdays and Thursdays. 

A caregiver who excels in this role will:

• Manage all aspects of small projects or phases of larger projects. 

• Coordinate the activities of a project team under the direction of a Project Manager III or IV. 

• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews. 

• Prepare and complete action plans.  

• Implement production, productivity, quality, and customer-service standards. 

• Resolve problems. 

• Completes audits and identify trends. 

• Determine system improvements and implement changes. 

• Meet financial objectives by participating in developing forecasting requirements. 

• Participate in preparing an annual budget and scheduling expenditures. 

• Analyze variances and initiate corrective actions. 

• Set and continually manage project expectations with team members and other stakeholders. 

• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests. 

• Explore opportunities to add value to job accomplishments. 

Minimum qualifications for the ideal future caregiver include:

• Bachelor’s Degree in Business or a related field and three years of experience coordinating or managing various projects

• OR High School Diploma/GED and seven years of experience

• OR Associate’s Degree and five years of experience

• OR Master’s Degree and two years of experience 

• Effective relationship building skills 

Preferred qualifications for the ideal future caregiver include:

• Project Management Certification (PMP)

• Experience working in project management, specifically with project documentation, planning, executing, monitoring/controlling and closing

• Experience in project management systems

• Served as a system owner in a previous role

• Experience with project risk mitigation strategies

• Knowledge of all five project process groups

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