Principal Records Manager

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

Leads the development, evolution and continued enhancement of Records Management activities within Customer Service Operations.  Works closely both within and outside of the business unit to understand the records environment; leads development of strategies that ensure consistent adherence to company-level Records Management requirements.  Contributes to the development of company-level capabilities that will support compliance while minimizing manual dependencies. 

How You’ll Do It

• Plans, organizes, directs, reviews, coordinates, and establishes controls for all records management activities for the business unit, inclusive of retention, review, and destruction.    

• Promotes and reinforces adherence to the company’s Records Management Policy and associated standards/procedures.  Serves as business unit subject matter expert on records management principles and requirements.  Engages business partners across the organization to understand common challenges and best practices.     

• Represents the business unit in cross-functional efforts to build & enhance records management capabilities.  Understands and can represent the interests of business unit stakeholders who are subject to record management requirements.  Skilled in making the necessary connections between systematic capabilities and supporting processes/controls. 

• Additional assignments and process management responsibilities, as determined by the needs and priorities of the business unit. 

Qualifications You’ll Need

The Basics

• Bachelor’s in finance, business, or engineering
• 6+ years’ experience, 2 or more years managing enterprise programs involving multiple business areas.

Application Deadline:

The application window for this position is anticipated to close on Mar-02-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at MyDiscoverBenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)