REGIONAL TRAINER - 73004099

Requisition No: 859536 

Agency: Department of Revenue

Working Title: REGIONAL TRAINER - 73004099

 Pay Plan: Career Service

Position Number: 73004099 

Salary:  $40,320.84 - $55,736.40 / annually 

Posting Closing Date: 08/29/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Regional Trainer (Staff Development Training Consultant)

Tallahassee

This is an Internal Agency Advertisement.

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs as a Region Trainer and is an excellent fit for individuals with a strong background in Child Support. If you enjoy training and providing support to others, this may be the position for you. Your duties would include:

• Maintaining an operational knowledge of Florida’s Child Support Program including knowledge of the Program’s procedures as they pertain to Child Support.
• Conducting and facilitating Child Support training to meet statewide and local training requirements, ensuring proper utilization of standardized course material and job aids, and other approved resources.
• Acting as an instructor using effective classroom instruction techniques by use of visual aids, variety in presentation, and responsiveness to class participants, and when teaching individuals.
• Working in Microsoft Office using Word, PowerPoint, Excel, Outlook, the Program’s computer system, state systems and the internet to research and evaluate information and to utilize training presentation software.

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue.
• At least two years of experience working with the Child Support Program at the level of Revenue Specialist II or above.
• One year of experience in training, teaching, or instructing individuals.
• Experience utilizing presentation software.
• Experience researching information and interpreting procedures.

PREFERENCES:

• Preference will be given to individuals who have worked in multiple Child Support processes (i.e. Judicial, Admin, Compliance, Order Entry, Customer Service Delivery, etc.).

SPECIAL NOTES:

• The position must be housed in the Region 1 Tallahassee site.
• There is no skills verification test, however there is a work sample exercise immediately following the interview. Candidates will be provided the details when they are invited for an interview.
• Alternative Screening Criteria will be used in lieu of a Skills Verification Test.
• This position may require travel.
• This position has a standard workday of 8 am – 5 pm, Monday through Friday.
• This position may require you to work outside your regular work schedule, should there be a business need to do so.
• All experience, including examples of implementation, must be documented in detail on the candidate profile/resume.
• Gaps of employment of 6 months or more must be addressed on the application and each field (address, city, and state, dates, phone numbers, etc.) must be completed.  Periods of employment should be entered with the most recent/current listed first.
• This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.