Customer Service Representative (CSR)

Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Come discover why America's top national and regional brands and facility managers trust Helios Service Partners.

Action Plumbing, (a Helios Service Partners company) is a rapidly growing plumbing service company, that offers steady / stable employment. All positions are due to growth and we are looking for a few strong candidates. Action Plumbing offers a great work environment along with great perks.

We are seeking a dynamic individual who is a quick learner and thrives in a quick paced environment. Applicants must be confident, detailed, organized, and a forward thinker. The candidate must be a strong decision maker, multi-tasker & detailed oriented.

Location: Marlton, NJ (Greentree Area location)

Hours: Monday - Friday, 8:30 AM to 5:00 PM

WHAT SETS US APART FROM THE REST:

• Competitive hourly wages
• Paid company holidays and paid time off
• Career growth opportunities, with promotions from within company
• Benefits package including health, dental & vision
• 401K with company match.
• Excellent working conditions / friendly team atmosphere

WHAT ACTION PLUMBING NEEDS FROM YOU:

• Answering phones & emails
• Inputting new work orders into the system for dispatch
• Communicating with customers & technicians in the field
• Creating & following up on work proposals / estimates
• Communicating job status to customers during & after jobs
• Working with all departments to complete jobs

WHAT SETS YOU APART:

• Organization, strong multitasking skills, and a quick learner
• Dependable, friendly & confident individual
• Detailed oriented & excellent memory
• Strong decision maker
• Minimum of 2 years of office experience
• Past customer service experience preferred

Action Plumbing, a Helios company, determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $23 to $25/hour. Pay is based on a number of factors including market location, job-related knowledge, skills, and experience.

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Helios Service Partners is the industry leader in Multi-Site Mechanical Service, Maintenance and Installation. Helios proudly self-performs HVAC, refrigeration, plumbing and commercial kitchen work for America’s top multi site businesses.