Associate Director, Training and Development

Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH.

Madrigal’s medication, Rezdiffra (resmetirom), is a once-daily, oral, liver-directed THR-β agonist designed to target key underlying causes of MASH. Rezdiffra is the first and only medication approved by both the FDA and European Commission for the treatment of MASH with moderate to advanced fibrosis (F2 to F3). An ongoing Phase 3 outcomes trial is evaluating Rezdiffra for the treatment of compensated MASH cirrhosis (F4c).

Our success is driven by our people. We are building a dynamic, inclusive, and high-performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.

The Associate Director, Training and Development at Madrigal Pharmaceuticals will be responsible for supporting training and development for roles within the Patient Access and Experience team. The Associate Director, Training and Development, will support the implementation of new hire and advanced training curricula. The role will be primarily responsible for the development of training assets to build critical knowledge, skill and deep expertise for the Patient Access and Experience team. Additionally, the role will design and support training for various resources and systems for cross-functional commercial teams, including the nurse navigator team. The Associate Director will support training and execution of key live training events, including new hire training, large scale meetings such as POA, and Leader development meetings.

The role will require ability to support complex project workstreams with cross-functional teams to identify and prioritize training needs, propose innovative solutions, and deploy high impact training. The Associate Director, Training and Development will work closely to collaborate on large strategic commercial training initiatives with several cross-functional teams including patient experience and access, marketing, market access, medical, legal and compliance, as well as other internal home office colleagues.

Position Responsibilities:

• Lead curricula development and deployment of New Hire Training program for members of the Patient Access and Experience team
• Continuous development of new training to support evolving access environment.
• Lead development and deployment of systems training for roles within the Patient Access and Experience team
• Support cross-functional commercial teams with training and development needs.
• Develop strategic training assets to support the Patient Access and Experience team.
• Support design, development, and deployment of training for key commercial training priorities
• Aid in the planning, training, and execution of large-scale meetings and events.
• Collaborate cross functionally to identify training opportunities and propose impactful solutions.
• Continuously update training content/materials as needed or determined by periodic review.
• Ensure training materials are successfully processed through the Promotional Review Committee.
• Perform additional responsibilities as needed.

Qualifications and Skills

• Bachelor’s degree required.
• 10+ years of pharmaceutical/biopharmaceutical industry experience.
• 2+ years’ experience in a home office or corporate training role required.
• 2+ years’ experience in case management, patient access, and/or reimbursement strongly preferred.
• Posses knowledge of both Patient and Market Access Environment
• Experience training patient access and/or reimbursement functions preferred.
• Instructional design and content development experience a plus.
• Strong communication and facilitation skills.
• Proficiency with Microsoft Office Suite.
• Previous experience with Veeva Vault and promotional review committees preferred.
• Previous experience with sales force systems training preferred.
• Ability to partner and collaborate cross functionally on complex projects.
• A valid driver’s license and ability to travel as needed (including overnights and/or weekends) is required.  Overnight travel up to 50% is expected.
• Frequent travel between meeting sites requiring the ability to sit for extended periods of time.
• Frequent use of a computer, te