Jobs and Careers
SU
Business Development Representative (Enterprise - Bilingual)
SugarCRMUnited Statesfull_timeVerifiedPosted 2 Feb 2023
About the role
About SugarCRM
From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work. Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out our recent ‘Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. What’s more, we empower everyone to do their best work from home, the office, on the road, or anywhere in between. If you're ready to grow your career and help organizations grow better and faster, you've come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey.
SugarCRM is looking for a Bilingual (English/Spanish) individual who is talented, energetic, and professional to join our team as a Business Development Representative (BDR) working remotely in North America. Supporting the Americas sales team (North America and LATAM), you are responsible for being the first point of contact for potential clients to spark their interest in SugarCRM and current customers to introduce new products for add-ons and upsells. The ability to quickly build rapport with contacts through phone or video calls and emails should come easily to you. Discussing ideal talking points without sounding scripted is key. Being able to think on your feet while simultaneously holding a conversation would be a great talent to possess.
You will work closely with the SugarCRM sales team to ensure that the leads provided to our account executives are qualified correctly and are progressing through the sales funnel. This involves holding a business discussion with prospects at all levels, gathering key information ascertaining a good fit, updating the CRM system, and assigning next steps for sales or marketing nurture paths. Do you love to learn? We love to teach, coach, and train our Sugars –so you will always be improving! Excellent organizational skills and time management will be integral in this position, as there are both inbound and outbound lead requirements and exceptional activity expectations to achieve.
From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work. Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth – check out our recent ‘Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. What’s more, we empower everyone to do their best work from home, the office, on the road, or anywhere in between. If you're ready to grow your career and help organizations grow better and faster, you've come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey.
SugarCRM is looking for a Bilingual (English/Spanish) individual who is talented, energetic, and professional to join our team as a Business Development Representative (BDR) working remotely in North America. Supporting the Americas sales team (North America and LATAM), you are responsible for being the first point of contact for potential clients to spark their interest in SugarCRM and current customers to introduce new products for add-ons and upsells. The ability to quickly build rapport with contacts through phone or video calls and emails should come easily to you. Discussing ideal talking points without sounding scripted is key. Being able to think on your feet while simultaneously holding a conversation would be a great talent to possess.
You will work closely with the SugarCRM sales team to ensure that the leads provided to our account executives are qualified correctly and are progressing through the sales funnel. This involves holding a business discussion with prospects at all levels, gathering key information ascertaining a good fit, updating the CRM system, and assigning next steps for sales or marketing nurture paths. Do you love to learn? We love to teach, coach, and train our Sugars –so you will always be improving! Excellent organizational skills and time management will be integral in this position, as there are both inbound and outbound lead requirements and exceptional activity expectations to achieve.
Impact you will make in the role:
- Manage lead development in an assigned territory within North America
- Quickly and efficiently research companies to understand need and determine approach to generate interest
- Conduct a high-level needs assessment to qualify inbound marketing leads via phone or video
- Successfully manage and overcome prospect objections
- Build relationships and effectively communicate with team members and management
- Quickly learn and stay current on the use case, features, and functions of SugarCRM products and solutions
- Actively look for opportunities to improve and optimize lead management
- Maintain detailed and accurate records in the CRM system
Expertise you will bring in:
- Demonstrated success with value-based selling
- Proven track record with outbound prospecting (cold calling)
- Experience selling Saas a plus
- Strong written and verbal communication skills
- Professional, determined, and results-oriented
- Comfortable working with high volume activities
- Positive attitude, energetic, team-oriented, and a self-starter
- Ability to quickly comprehend and execute on new information
- Adaptable and comfortable with change
- Comfortable learning key software applications
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