Sr. Manager, Advanced Analytics, Peacock

Company Description

Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-performance team of incredible colleagues that want to be at the epicenter of technology, sports, news, tv, movies and more. We work hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment. 

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us.  We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent. 

Job Description

As part of the Peacock Decision Sciences team, the Sr. Manager, Advanced Analytics, will guide critical business decisions through data-driven insights and analyses.  The primary focus of this role is to champion the intelligent use of data to optimize customer retention and revenues.  You will be hands on with the data and work in partnership with business leaders across marketing, growth, and other cross-functional teams. 

Responsibilities:

• Conceive, define, and execute analytics strategy for driving key KPIs (Churn Rate, Upgrades, Usage, CLV, etc.)
• Synthesize analytics and varied statistical approaches into easy-to-consume storylines and indicated actions for executive audiences both visually and verbally
• Inform leadership decision making by creating and presenting carefully crafted data-driven insights to help optimize customer retention and revenue streams
• Analyze the premium tier customer upgrade journey to help inform strategy
• Create and monitor survival curves on various customer segments
• Inform the design and development of self-serve dashboards to enable “Analytics as a Team Sport” and evangelize data democratization throughout the organization
• Collaborate with teammates to drive professional growth/skill development and enhance the quality of the work product
• Become a member of a high performing, highly collaborative analytics team and help contribute to a diverse, equitable, and inclusive work culture at Peacock
• Recruit, supervise, develop and retain a best-in-class team of analysts

This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $145,000 - $175,000 (bonus and long-term incentive eligible)

Qualifications

• Bachelor’s or Master’s degree in Business Analytics, Marketing, Data Science, Computer Science, Statistics, Mathematics, Economics or other relevant quantitative fields
• 4+ years of analytical experience with large data sets and analytical tools in a highly analytical environment
• Managerial / leadership experience in the analytics space a plus
• Deep understanding of analytics for direct-to-consumer businesses (video streaming, eCommerce or subscription experience a plus)
• Experience using statistical data analytics techniques to create customer segments, optimize targeting, and create forecasts
• Fluent in SQL, proficient in Excel (R or Python a plus)
• Knowledge of Tableau or equivalent data visualization tools
• Experience w/ Big Query / Google technology stack or similar
• Knowledge of data science techniques a plus
• Demonstrates strong attention to detail, work ethic, sense of curiosity, accountability, and ability to execute projects of all sizes with vision & purpose
• Strong interpersonal skills with the ability to motivate, collaborate and influence
• Ability to deliver on multiple projects and meet tight deadlines
• Self-driven, confident, resourceful, and resilient

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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