Account Executive Communities

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification. 

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Responsibilities

• Execute on a sales strategy to meet or exceed bookings targets for assigned territory and accounts
• Prospect and self-generate a healthy sales pipeline of potential partners in the eRetailing space interested in offering Community-specific discounts (e.g., Military, First Responders, Students, Teachers, Nurses, etc.)
• Build and grow strong relationships with new customers, identifying the key stakeholders in the procurement process
• Understand customer pains and provide effective solutions to meet their business objectives
• Effectively communicate the value proposition of our Community Verification products to key decision-makers
• Communicate technically complex products in an easy to understand manner through high quality sales presentations, demos, and proposals to prospects
• Work closely with internal teams, including Marketing, Solutions Consulting, and Customer Success, to ensure customer satisfaction and success
• Partner with Customer Success to expand within current customers to additional subsidiaries, divisions, brands, and provide feedback to product development teams.
• Stay up-to-date on industry trends and the competitive landscape of Community-specific discounting

Qualifications

• At least 5 years in a quota-carrying, “hunter” sales role
• Year-over-year track record of achieving quota and being recognized as a top performer
• Knowledge of e-commerce, MarTech, and performance marketing personas and budgets
• Experience working with customers in apparel, consumer electronics, home goods, and/or sports and outdoors segments 
• Closed opportunities with ACVs ranging from $100k to $1m on 6 to 12 month sales cycles
• Trained in leading sales methodologies (i.e. Command of the Sale, Message)
• Experience selling technology into commercial markets, specifically top internet retailers
• Demonstrated success in interfacing with customers and building trust
• Experience working for a team in a startup at a growth stage is highly desired
• Experience with Salesforce 

Skills/Abilities

• Entrepreneurial personality, capable of effectively solving problems with minimal guidance
• Results-driven, highly organized and detail-oriented with the ability to multitask
• Excellent written and verbal communications skills and ability to communicate to a broad range of audience types at all levels of the organization
• Ability to build relationships with customers
• Ability to manage the sales cycle from start to finish
• Ability to work independently and as part of a team
• Superb planning and time management skills, ability to prioritize tasks and ability to meet deadlines with little supervision
• Willingness to learn and adapt
• Competitive

Vision: To be the world’s leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.

Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.

People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.

Our Core Values: *Don’t be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with