Counselor III (Urgent Walk-In Clinic)

Counselor III (Urgent Walk-In Clinic)

Job Overview

Location/Schedule: This position is located at the Cascadia Urgent Walk-In Clinic at the Plaza Health Center, in SE Portland, OR. The schedule for this position is Monday through Friday, 2:00 p.m. to 10:30 p.m. 

Position: Counselor III 

Program: Urgent Walk-In Clinic (UWIC) 

Cascadia’s Mission and Vision: 

Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve. 

Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life. 

Position Description: We are seeking a dedicated and compassionate Counselor III for our Urgent Walk-In Clinic (UWIC) to serve adults and children in Multnomah County experiencing mental health crises. This role involves providing risk assessment, crisis stabilization planning, and coordinating mental health services in a Trauma-Informed Care environment. As a key part of the UWIC team, the Counselor III will use creativity and unique approaches to help clients develop recovery plans, advocate for their needs, and overcome barriers. This dynamic role is essential for stabilizing individuals in crisis and connecting them to ongoing care. 

Essential Responsibilities 

This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.  Management reserves the right to modify, add or remove duties as necessary.   

• Integrate best practices into the day to day operations including, Trauma Informed Care and Motivational Interviewing.  

• Provide on-site crisis response, risk assessment, and safety planning to adults and children in Multnomah County experiencing mental health crises. 

• Perform crisis assessments for new clients and complete enrollment paperwork as indicated. 

• Coordinate care and provide assessment dispositions to treatment providers and emergency departments as appropriate. 

• Consult with teammates, supervisors, program managers, and program medical directors as appropriate. 

• Initiate involuntary holds and signs off on appropriate documentation. 

• Provide information and facilitate linkage to mental health treatment and other social services. 

• Teach and model positive behaviors and helps client reestablish sense of self and personal aspirations.  

• Respect client rights and responsibilities and demonstrates professional boundaries and ethics. 

• Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for clients and staff.    

• Provide specialized clinical expertise to assist in crisis situations. 

• Coordinate with other service providers throughout Multnomah County to provide crisis response and stabilization.